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Inside Sales Representative
2 months ago
About Justrite Safety Group
We are a leading provider of industrial safety solutions, dedicated to protecting people, property, and the environment. Our comprehensive portfolio of companies collaborates to deliver advanced safety products and services that set the standard for excellence.
As a dynamic organization, we continue to grow and seek top talent to join our team. Our mission is to ensure that every worker returns home safe, every workplace remains secure, and our environment thrives for generations to come. With Justrite Safety Group, safety is our passion.
Our Business
We operate in the chemical and environmental safety industry, providing a wide range of essential products and services that ensure compliance across numerous sectors. Our product portfolio includes safety equipment, such as chemical safety cabinets, spill containment systems, and safety cans. We also offer safety showers, eyewashes, and chemical labeling items, all designed to protect workers and assets.
The Contribution You'll Make
As an Inside Sales Representative, you will play a key role in supporting our outside sales team across the USA and Canada. Your responsibilities will include handling incoming customer calls and simple quotes, managing spare parts sales, and increasing rental revenue by optimizing fleet usage. You will also support online chat inquiries, assist with the Order-to-Shipment process, and work with Technical Support, Engineering, and Sales to ensure customers receive accurate product documentation.
Your Key Responsibilities
- Handle incoming customer calls and provide feedback on customer inquiries and requests.
- Manage spare parts sales and optimize fleet usage to increase rental revenue.
- Support online chat inquiries and assist with the Order-to-Shipment process.
- Work with Technical Support, Engineering, and Sales to ensure customers receive accurate product documentation.
- Manage products standard documentation database to ensure the latest and correct versions are available to accompany all quotes.
- Send customers their order acknowledgements and shipping confirmations.
- Order entry in ERP system for value stream orders.
- Provide support to regional sales managers when they travel or are on PTO.
- Miscellaneous administrative duties in support of sales, office, and technical-related objectives.
Your Skills and Expertise
To ensure your success in this role, we require the following qualifications at a minimum:
- Ability to travel up to 15%.
- Bachelor's degree in marketing, business administration, or a related field from an accredited educational institution.
- Minimum four years' experience in marketing, business administration, or a related field.
- Functional and working experience with Adobe creative suite of products, e.g., InDesign.
Additional qualifications that could help you succeed in this role include:
- Project management – ability to work on cross-functional environments to drive projects, create and prioritize related tasks, manage multiple obligations, and meet deadlines while under pressure.
- Problem-solving and organization – ability to assimilate information and potentially conflicting ideas into coherent and logical outcomes.
- Technical aptitude – experience in translating and communicating complex technical topics to execute actions with easy-to-understand benefits.
- Communication – excellent written and verbal communication skills – experience in creating, composing, writing, and editing materials.
- Business acumen – possess insight to larger business goals and objectives and understand how the role fits into overall strategy.
- Sense for good design based on industry best practices; maintain brand standards.
- Ability to work in both a team environment and independently, with limited direction, when necessary, to achieve objectives.
- Leadership – collaborate with a team of marketing contributors, commercial team members, operations, and engineering, and others as part of cross-functional teams.
- Flexibility – be able to improvise and adjust to shifting priorities; positive 'can-do' attitude.
Benefits
We offer a comprehensive benefits package that includes comprehensive medical, dental, and vision coverage. We understand the importance of work-life balance, so we offer flexible hours and remote work options, giving you the freedom to manage your time effectively. Our 401K plan includes a company match, and we provide company-paid short and long-term disability insurance. You'll also receive generous paid time off, personal days, and a robust employee wellness program that supports your overall health and happiness.
Why Choose Justrite Safety Group?
We are a leading provider of industrial safety solutions, dedicated to protecting people, property, and the environment. Our commitment to excellence and innovation ensures that you'll be part of a team that is making a real impact. With a strong focus on career advancement, we empower our employees to thrive both personally and professionally, making us an ideal workplace for those looking to grow their careers in a meaningful and rewarding environment.
