Housekeeping Operations Manager

1 week ago

Whitehorse, Yukon, Canada River View Hotel Full time
About the Role

We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at River View Hotel. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and customer satisfaction.

Key Responsibilities
  • Supervise and Coordinate Housekeeping Activities
    • Oversee the daily operations of the housekeeping department, ensuring that all tasks are completed efficiently and effectively.
    • Coordinate with other departments to ensure seamless communication and collaboration.
  • Inspect and Maintain Facilities
    • Conduct regular inspections of hotel rooms, public areas, and back-of-house facilities to ensure they meet our high standards of cleanliness and maintenance.
    • Identify and address any issues or concerns, working with our maintenance team to resolve problems promptly.
  • Lead and Develop Team Members
    • Supervise and mentor a team of housekeeping staff, providing guidance and support to ensure they have the skills and knowledge needed to excel in their roles.
    • Develop and implement training programs to enhance team performance and productivity.
  • Manage Schedules and Resources
    • Develop and manage housekeeping schedules to ensure efficient use of resources and minimize downtime.
    • Monitor and control inventory levels, ensuring that we have the necessary supplies and equipment to maintain our high standards.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate
    • 1 year to less than 2 years of experience in a similar role
  • Work Setting
    • Hotel, motel, or resort environment
  • Physical Demands
    • Ability to stand for extended periods and perform physical tasks
  • Personal Qualities
    • Excellent communication and interpersonal skills
    • Ability to work under pressure and meet deadlines
    • Dependability and reliability
What We Offer
  • Competitive Salary and Benefits
  • Opportunities for Professional Growth and Development
  • A Dynamic and Supportive Work Environment

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