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Harm Reduction Support Worker

2 months ago

Courtenay, British Columbia, Canada AVI Health and Community Services Full time
About the Role

AVI Health and Community Services is seeking a skilled Harm Reduction Support Worker to join our team in Courtenay. As a Harm Reduction Support Worker, you will play a critical role in providing low-barrier harm reduction services to individuals accessing our programming and services.

Key Responsibilities
  • Provide harm reduction supply distribution and recovery services
  • Use brief assessment, active listening, and crisis response skills to help meet immediate, basic needs and make appropriate referrals to other health and support services
  • Provide education, resources, and support regarding safer substance use, safer substance techniques, and safer sex practices
  • Provide overdose prevention education, including education on the administration of Naloxone
  • Assess for overdose symptoms and respond with rescue breaths and Naloxone as needed
  • Facilitate in-office Naloxone distribution to service users and other community organizations
  • Provide on-the-spot training in overdose prevention and response
  • Support Peer groups that work with AVI, including payment of honoraria
  • Provide brief support, basic direction, and appropriate referrals to other health and support services
  • Engage with clients in a collaborative, person-centered approach grounded in harm reduction
  • Maintain the safety of all program spaces by following protocols related to violence prevention and critical incidents
  • Work in collaboration with partner agencies to provide a continuum of services
  • Keep electronic records and compile reports
  • Maintain both paper and electronic confidential client files as required
  • Assist with office ordering, supplier communication, and stock records
  • Manage community distribution of harm reduction supplies and maintain distribution records
  • Engage in planning, evaluation, and program development as requested by the Manager
Qualifications
  • Diploma in health or social services (Social Work, Psychology, Mental Health & Addictions Support Worker, etc.) or equivalent combination of education and work/lived experience
  • Minimum of two years' experience working within harm reduction settings
  • Standard First Aid and CPR - Level C training and experience responding to critical incidents, including overdose
  • Valid Class 5 BC Driver's License
  • Direct service delivery experience in the community social services sector with a demonstrated working knowledge of community-based programs and related provincial and community support services systems
  • Demonstrated experience working within a harm reduction framework (paid or unpaid) within communities impacted by systemic injustice, colonialism, racism, and criminalization
  • Demonstrated understanding of the necessary ongoing involvement of people who use drugs in all aspects of the creation and delivery of harm reduction services
  • Demonstrated ability to contribute to a supportive team environment with a focus on developing trust, transparent communication, and critical self-reflection
  • Demonstrated skills, experience, and knowledge in the areas of safer drug use, safer sex practices, sex work, HIV/AIDS, Hepatitis C, mental health, etc.
  • Demonstrated understanding of the ongoing impacts of colonialism and racism and where personal privilege and power as a service provider intersect with it
  • Demonstrated understanding and commitment to harm reduction principles and practices
  • Demonstrated understanding of relational, empathetic, person-centered approaches
  • Demonstrated ability to connect and build trust with a diverse range of folks accessing services
  • Experience managing potentially hostile interactions, utilizing non-violent communication and de-escalation skills
  • Demonstrated experience with overdose response, including administration of naloxone, oxygen, and rescue breaths
Skills and Abilities
  • Ability to carry out physical duties of position
  • Effective crisis response and de-escalation skills
  • Ability to work independently and in cooperation with others
  • Ability to operate related equipment
  • Excellent communication and interpersonal skills required to work effectively with co-workers, clients, community, and other service providers
  • Ability to organize and prioritize
  • Ability to establish and maintain rapport with clients and recognize changes in folks
  • Ability to analyze and resolve issues through conflict resolution and crisis interventions skills
  • Advocacy skills
  • Leadership experience
  • Comfortable approaching and initiating conversation with others and ability to build respectful rapport
  • Strong interpersonal and communication skills
  • Understanding of the psycho-social issues affecting people who use drugs
Position Details
  • Pay: $31.56/hour to start with stepped increases based on your seniority with AVI
  • Number of Positions: 1
  • Hours and Schedule: Monday to Thursday, 8:45am – 4:00pm and Friday 10:45am to 3:15pm
  • Location: AVI Courtenay offices
  • Union: AVI is a union environment under the Collective Agreement: HEABC & Health Services & Support Community Subsector Association and this role is a BCGEU union position
  • Benefits: This position will be eligible for extended health, life, and AD&D coverage after 488 hours with AVI
  • Pension: If you are already a member of the Municipal Pension Plan (MPP), you can continue with them at AVI immediately
  • Other Perks: This position gets 6.4% vacation (equivalent to 3 weeks), receives Stat In Lieu payments of 5% on each paycheque, and has a Sick Bank of 6.9%