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Branch Operations Associate
3 months ago
Position Overview
Attractive Benefits. Meaningful Perks. Exceptional Value.
- A workplace where you can steer your career towards your desired growth and direction.
- Enjoy savings on fuel at various stations across Canada.
Role Summary:
The Branch Operations Associate is tasked with a diverse range of responsibilities both on-site and off-site. These responsibilities may include hands-on activities related to yard management, such as performing daily site evaluations, monitoring stock levels, and ensuring a tidy and secure work environment for all personnel. This role is crucial in engaging with clients by assisting them at the service counter and via phone with sales inquiries, payments, and product-related questions.
Key Responsibilities:
- Oversee front-desk reception, customer relations, and support services.
- Manage customer invoicing through the billing system.
- Handle lubricant procurement and inventory oversight.
- Coordinate scheduling and dispatching through operational systems.
- Order and maintain fuel supplies based on operational needs.
- Administer health, safety, and environmental training, documentation, and safety meetings.
- Maintain employee records, documentation, and vehicle maintenance schedules.
- Conduct daily inspections of the facility and fuel dispensing stations.
- Manage inventory for supplementary items (pumps, tanks, hoses, etc.).
- Oversee tank monitoring and asset management.
Qualifications:
- 2-3 years of relevant office experience is preferred.
- Strong verbal and written communication skills with a commitment to customer service.
- Intermediate proficiency in software applications such as Excel and Word.
- Safety-conscious mindset.
- Willingness to work outdoors as needed to assist clients.
- Possession of a valid driver's license with a clean driving record.
- Ability to lift weights up to 40-50 lbs.
- Capability to apply safety protocols in various situations.
- Previous training in WHMIS, Dangerous Goods, and Spill Response is advantageous.
- Experience with internal billing systems is a plus.
Are You a Team Player?
Do others see you as a grounded achiever? Someone who thinks creatively and consistently aims to exceed expectations? You would be a valuable addition to our team.
We Value Your Contribution:
We are dedicated to providing equal opportunities to all candidates. If you require accommodations due to a disability, you will have the chance to inform us when arranging your interview.
Diversity and Inclusion Matter:
We are an equal opportunity employer and welcome applications from all qualified individuals.
Our ability to collaborate as a unified team across Canada, the United States, and the Caribbean is fundamental to our success. We embrace our authentic selves daily and create space for each other's unique contributions.
Our Employee Resource Groups (ERGs) and Affinity Networks support our enterprise-wide strategies that foster a proactive culture of diversity, equity, inclusion, and ultimately – belonging.
We honor the diverse cultures, traditions, and perspectives of Indigenous Peoples and strive to build equitable partnerships and opportunities with Indigenous communities.
Important Note:
Candidates must be legally eligible to work in the country where they have applied. Unfortunately, we are unable to sponsor employment visas at this time.
Please be aware that final candidates for this role will be required to undergo a confidential pre-employment background check, which may include educational verification, criminal background checks, credit checks, drug and alcohol testing, and/or fitness for duty assessments.
