Customer Experience Specialist

4 weeks ago


Markham, Ontario, Canada Hyundai Full time

Hyundai Auto Canada Corp. is a leading automotive company dedicated to delivering exceptional products and customer experiences. We are committed to providing top-notch service and have established ourselves as one of the best-selling automotive brands in Canada since entering the market in 1983.



Position Summary:

This role, based at our Markham office, focuses on delivering exceptional customer service to both internal and external clients through various communication channels.

Key Responsibilities:
  • Respond promptly and accurately to customer inquiries across Canada within established timeframes.
  • Analyze and address requests effectively, adhering to current policies and procedures.
  • Collaborate with internal and external stakeholders to resolve complex cases efficiently.
  • Complete administrative tasks such as data entry and time-sensitive projects with accuracy.
  • Assist in making informed decisions on goodwill cases within designated limits.
  • Identify trends and insights to continuously enhance the overall customer experience.

Requirements:
  • 2-5 years of relevant experience in a similar customer service role.
  • Secondary school diploma and relevant post-secondary education or equivalent.

Skills and Knowledge:
  • Excellent communication skills in both English and French.
  • Proficiency in MS Office Suite, particularly PowerPoint and Excel.


  • Markham, Ontario, Canada Brown & Brown Insurance Full time

    Brown & Brown Insurance is seeking a dedicated Customer Experience Specialist to join our Digital Services department. In this role, you will play a crucial part in training team members on modern digital tools and enhancing customer relationships. Responsibilities: Develop strategies for delivering exceptional customer experiences across all...


  • Markham, Ontario, Canada Indigo Books & Music Full time

    Elevate the Customer Journey at Indigo Books & Music As a Customer Experience Specialist, you'll play a vital role in creating a welcoming and inspiring atmosphere for our customers. You'll be passionate about sharing your knowledge of our diverse product offerings and guiding customers to discover new favorites. Your Responsibilities: Cultivate a warm...


  • Markham, Ontario, Canada Loblaw Companies Limited Full time

    About UsLoblaw Companies Limited is a leading Canadian retailer that takes pride in helping Canadians live life well. Our team is passionate about delivering an exceptional shopping experience for our customers and exceeding their expectations every step of the way.Our VisionWe strive to be a leader in the retail industry by providing progressive careers,...


  • Markham, Ontario, Canada Loblaw Companies Limited Full time

    About UsLoblaw Companies Limited is a leading Canadian retailer that takes pride in helping Canadians live life well. Our team is passionate about delivering an exceptional shopping experience for our customers and exceeding their expectations every step of the way.Our VisionWe strive to be a leader in the retail industry by providing progressive careers,...


  • Markham, Ontario, Canada beBee Professionals Full time $35,000 - $50,000

    Customer Service RepresentativeWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Markham, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate information about products and...


  • Markham, Ontario, Canada beBee Professionals Full time $35,000 - $50,000

    Customer Service RepresentativeWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Markham, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate information about products and...


  • Markham, Ontario, Canada Metergy Solutions Full time

    {"Job Title": "Customer Relations Specialist", "Job Summary": "We are seeking a highly skilled Customer Relations Specialist to join our team at Metergy Solutions Inc.As a Customer Relations Specialist, you will be responsible for providing timely, helpful, and professional assistance to customers who contact us. This includes responding to telephone service...


  • Markham, Ontario, Canada Metergy Solutions Full time

    {"Job Title": "Customer Relations Specialist", "Job Summary": "We are seeking a highly skilled Customer Relations Specialist to join our team at Metergy Solutions Inc.As a Customer Relations Specialist, you will be responsible for providing timely, helpful, and professional assistance to customers who contact us. This includes responding to telephone service...


  • Markham, Ontario, Canada AppleOne Full time

    Customer Success SpecialistOur client, a leading provider of enterprise management software solutions, is seeking a skilled Customer Success Specialist to join their team. As a key member of the Construction segment, you will be responsible for managing a portfolio of clients and providing exceptional support to ensure their success.Key...


  • Markham, Ontario, Canada AppleOne Full time

    Customer Success SpecialistOur client, a leading provider of enterprise management software solutions, is seeking a skilled Customer Success Specialist to join their team. As a key member of the Construction segment, you will be responsible for managing a portfolio of clients and providing exceptional support to ensure their success.Key...


  • Markham, Ontario, Canada AppleOne Full time

    Customer Success SpecialistOur client, a leading provider of enterprise management software solutions, is seeking a skilled Customer Success Specialist to join their team. As a key member of the Construction segment, you will be responsible for managing a portfolio of clients and providing exceptional support to ensure their success.Key...


  • Markham, Ontario, Canada AppleOne Full time

    Customer Success SpecialistOur client, a leading provider of enterprise management software solutions, is seeking a skilled Customer Success Specialist to join their team. As a key member of the Construction segment, you will be responsible for managing a portfolio of clients and providing exceptional support to ensure their success.Key...


  • Markham, Ontario, Canada Jonas Club Software Full time

    Job SummaryWe are seeking a dedicated professional to join our team as a Customer Support Specialist at Jonas Club Software. As a key member of our Support Team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesIssue Resolution: Troubleshoot client issues in a timely and efficient manner,...


  • Markham, Ontario, Canada Jonas Club Software Full time

    Job SummaryWe are seeking a dedicated professional to join our team as a Customer Support Specialist at Jonas Club Software. As a key member of our Support Team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesIssue Resolution: Troubleshoot client issues in a timely and efficient manner,...


  • Markham, Ontario, Canada Loblaw Companies Limited Full time

    About Our Pharmacy TeamWe're a dynamic team at Loblaw Companies Limited, dedicated to delivering exceptional customer experiences in our pharmacies. As a key member of our team, you'll play a vital role in helping us achieve our vision of providing outstanding service to our customers.Key ResponsibilitiesPrepare, dispense, and control medications accurately...


  • Markham, Ontario, Canada Loblaw Companies Limited Full time

    About Our Pharmacy TeamWe're a dynamic team at Loblaw Companies Limited, dedicated to delivering exceptional customer experiences in our pharmacies. As a key member of our team, you'll play a vital role in helping us achieve our vision of providing outstanding service to our customers.Key ResponsibilitiesPrepare, dispense, and control medications accurately...


  • Markham, Ontario, Canada Loblaw Companies Limited Full time

    About UsLoblaw Companies Limited is a leading Canadian retailer that takes pride in helping Canadians live life well. Our team is passionate about delivering an exceptional shopping experience for our customers and exceeding their expectations every step of the way.Our VisionWe strive to be a leader in the retail industry by providing progressive careers,...


  • Markham, Ontario, Canada Loblaw Companies Limited Full time

    About UsLoblaw Companies Limited is a leading Canadian retailer that takes pride in helping Canadians live life well. Our team is passionate about delivering an exceptional shopping experience for our customers and exceeding their expectations every step of the way.Our VisionWe strive to be a leader in the retail industry by providing progressive careers,...


  • Markham, Ontario, Canada AppleOne Full time

    Customer Success SpecialistOur client, a leading provider of enterprise management software solutions, is seeking a skilled Customer Success Specialist to join their team. As a key member of the Construction segment, you will be responsible for delivering exceptional client support and driving business growth.Key Responsibilities:Manage a portfolio of...


  • Markham, Ontario, Canada AppleOne Full time

    Customer Success SpecialistOur client, a leading provider of enterprise management software solutions, is seeking a skilled Customer Success Specialist to join their team. As a key member of the Construction segment, you will be responsible for delivering exceptional client support and driving business growth.Key Responsibilities:Manage a portfolio of...