Client Experience Specialist
4 weeks ago
We are seeking a highly organized and detail-oriented Client Concierge to join our team at Kevin Carruthers - Desjardins Insurance Agent. As a Client Concierge, you will play a vital role in supporting our agency's efforts to deliver exceptional client experiences.
Key Responsibilities:- Greeting and Welcoming Clients: Greet clients who enter our facility and provide a warm welcome, making them feel valued and appreciated.
- Email Management: Manage the email accounts of our team members, ensuring timely responses to client inquiries and maintaining a high level of customer satisfaction.
- Social Media Management: Develop and implement a social media strategy to engage with clients, promote our agency's services, and build our online presence.
- Client Onboarding: Assign new clients to their designated Client Care Advisor, ensuring a smooth onboarding process and a positive client experience.
- Referral Program Management: Track and manage our referral program, including making courtesy calls to clients and ensuring timely follow-up.
- Administrative Support: Provide administrative support to our team, including data entry, filing, and other tasks as needed.
- Excellent Communication Skills: Possess excellent communication skills, both written and verbal, to effectively interact with clients and team members.
- Organizational Skills: Demonstrate strong organizational skills to manage multiple tasks, prioritize responsibilities, and meet deadlines.
- Technical Skills: Proficient in using technology, including email management software, social media platforms, and other tools as required.
This is a full-time position, Monday to Friday, 9:00 am to 5:00 pm. The role is based at our Orleans location (260 Centrum Blvd Suite 102A Orleans). The hourly rate is $18.00, increasing to $20.00 after 6 months. Benefits are available if an OTL license is obtained.
-
Client Experience Specialist
1 day ago
Ottawa, Ontario, Canada Royal Bank of Canada Full timeJob SummaryAt Royal Bank of Canada, we are committed to delivering exceptional client experiences and building lasting relationships. As a Client Experience Specialist, you will play a key role in creating a positive and memorable experience for our clients.Key ResponsibilitiesWelcome and engage clients proactively, using empathy and hospitality-like...
-
Client Experience Specialist
4 weeks ago
Ottawa, Ontario, Canada Kevin Carruthers - Desjardins Insurance Agent Full timeJob Title: Client ConciergeWe are seeking a highly organized and detail-oriented Client Concierge to join our team at Kevin Carruthers - Desjardins Insurance Agent. As a Client Concierge, you will play a vital role in supporting our agency's efforts to deliver exceptional client experiences.Key Responsibilities:Greet clients and provide exceptional customer...
-
Client Experience Specialist
4 weeks ago
Ottawa, Ontario, Canada Kevin Carruthers - Desjardins Insurance Agent Full timeJob Title: Client ConciergeWe are seeking a highly organized and detail-oriented Client Concierge to join our team at Kevin Carruthers - Desjardins Insurance Agent. As a Client Concierge, you will play a vital role in supporting our agency's efforts to deliver exceptional client experiences.Key Responsibilities:Greet clients and provide exceptional customer...
-
Client Experience Specialist
3 weeks ago
Ottawa, Ontario, Canada Kevin Carruthers - Desjardins Insurance Agent Full timeJob Title: Client ConciergeWe are seeking a highly organized and detail-oriented Client Concierge to join our team at Kevin Carruthers - Desjardins Insurance Agent. As a Client Concierge, you will play a vital role in supporting our agency in delivering exceptional client experiences and driving sales growth.Key Responsibilities:Greeting and Welcoming...
-
Client Experience Specialist
3 weeks ago
Ottawa, Ontario, Canada Kevin Carruthers - Desjardins Insurance Agent Full timeJob Title: Client ConciergeWe are seeking a highly organized and detail-oriented Client Concierge to join our team at Kevin Carruthers - Desjardins Insurance Agent. As a Client Concierge, you will play a vital role in supporting our agency in delivering exceptional client experiences and driving sales growth.Key Responsibilities:Greeting and Welcoming...
-
Corporate Receptionist
2 weeks ago
Ottawa, Ontario, Canada Investment Planning Counsel Full timeAt Investment Planning Counsel, we are seeking a highly skilled Corporate Receptionist to join our team. As the primary point of contact for our clients and teams, you will embody our commitment to exceptional client service.The role of the Corporate Receptionist is multifaceted, requiring a warm and welcoming demeanor, excellent communication skills, and...
-
Corporate Receptionist
2 weeks ago
Ottawa, Ontario, Canada Investment Planning Counsel Full timeAt Investment Planning Counsel, we are seeking a highly skilled Corporate Receptionist to join our team. As the primary point of contact for our clients and teams, you will embody our commitment to exceptional client service.The role of the Corporate Receptionist is multifaceted, requiring a warm and welcoming demeanor, excellent communication skills, and...
-
Client Experience Ambassador
2 weeks ago
Ottawa, Ontario, Canada Kevin Carruthers - Desjardins Insurance Agent Full timeJob OverviewThis role of the Client Concierge / Sales Administrator is to support our Agency in our efforts to elevate our Client Experience and set us apart from the Competition. The Client Concierge / Sales Administrator will be responsible for greeting clients that enter our facility, as well as supporting the entire team with email monitoring and...
-
Client Experience Specialist
4 weeks ago
Ottawa, Ontario, Canada Kevin Carruthers - Desjardins Insurance Agent Full timeJob Title: Client ConciergeWe are seeking a highly organized and detail-oriented Client Concierge to join our team at Kevin Carruthers - Desjardins Insurance Agent. As a Client Concierge, you will play a vital role in supporting our agency's efforts to deliver exceptional client experiences.Key Responsibilities:Greeting and Welcoming Clients: Greet clients...
-
Client Experience Specialist
4 weeks ago
Ottawa, Ontario, Canada Kevin Carruthers - Desjardins Insurance Agent Full timeJob Title: Client ConciergeWe are seeking a highly organized and detail-oriented Client Concierge to join our team at Kevin Carruthers - Desjardins Insurance Agent. As a Client Concierge, you will play a vital role in supporting our agency's efforts to deliver exceptional client experiences.Key Responsibilities:Greeting and Welcoming Clients: Greet clients...
-
Corporate Receptionist
3 weeks ago
Ottawa, Ontario, Canada Investment Planning Counsel Full timeAt Investment Planning Counsel, we are seeking a highly skilled Corporate Receptionist to join our team. As the primary point of contact for our clients and teams, you will embody our commitment to exceptional client service.The role of the Corporate Receptionist is multifaceted, requiring a unique blend of administrative, communication, and interpersonal...
-
Customer Experience Investigator
4 weeks ago
Ottawa, Ontario, Canada C3 Client Satisfaction Full timeJob Title: Mystery ShopperWe are seeking a detail-oriented and observant individual to join our team as a Mystery Shopper. As a Mystery Shopper, you will be responsible for evaluating customer service and store environments in shopping centres or malls.Key Responsibilities:Evaluate customer service and store environmentsProduce reports on your...
-
Customer Experience Investigator
4 weeks ago
Ottawa, Ontario, Canada C3 Client Satisfaction Full timeJob Title: Mystery ShopperWe are seeking a detail-oriented and observant individual to join our team as a Mystery Shopper. As a Mystery Shopper, you will be responsible for evaluating customer service and store environments in shopping centres or malls.Key Responsibilities:Evaluate customer service and store environmentsProduce reports on your...
-
Customer Experience Specialist
3 weeks ago
Ottawa, Ontario, Canada beBee Professionals Full timeCustomer Experience SpecialistbeBee Professionals is looking for a Customer Experience Specialist to provide exceptional customer service to our clients in Ottawa. The successful candidate will have a minimum of two years of customer service experience and excellent communication and interpersonal skills.The ideal candidate will be responsible for responding...
-
Customer Experience Specialist
3 weeks ago
Ottawa, Ontario, Canada beBee Professionals Full timeCustomer Experience SpecialistBeBee Professionals is looking for a Customer Experience Specialist to provide exceptional customer service to our clients. The successful candidate will have a minimum of two years of customer service experience and excellent communication and interpersonal skills.Key Responsibilities:Provide excellent customer service to...
-
Client Success Specialist
4 weeks ago
Ottawa, Ontario, Canada Agility PR Solutions Full timeAbout Agility PR SolutionsWe're a leading provider of media outreach, monitoring, and measurement solutions for today's communicators. With almost twenty years of experience, we've helped clients across industries and continents discover relevant journalists and influencers, make meaningful connections with the media, amplify their stories, monitor media...
-
Client Success Specialist
4 weeks ago
Ottawa, Ontario, Canada Agility PR Solutions Full timeAbout Agility PR SolutionsWe're a leading provider of media outreach, monitoring, and measurement solutions for today's communicators. With almost twenty years of experience, we've helped clients across industries and continents discover relevant journalists and influencers, make meaningful connections with the media, amplify their stories, monitor media...
-
Customer Experience Specialist
1 month ago
Ottawa, Ontario, Canada beBee Professionals Full timeCustomer Care SpecialistWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Specialist. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, responding to their inquiries, and resolving any issues that may arise.Key Responsibilities:Provide...
-
Customer Experience Specialist
1 month ago
Ottawa, Ontario, Canada beBee Professionals Full timeCustomer Care SpecialistWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Specialist. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, responding to their inquiries, and resolving any issues that may arise.Key Responsibilities:Provide...
-
Client Support Specialist
3 weeks ago
Ottawa, Ontario, Canada beBee Professionals Full timeBeBee Professionals is looking for a Client Support Specialist to join our team in Ottawa. The successful candidate will be responsible for providing excellent customer service to our clients, responding to inquiries, and resolving customer complaints.The ideal candidate should have a minimum of two years of customer service experience, excellent...