Key Holder

2 weeks ago

Municipal District of Rocky View No, Canada Brand Momentum Full time

Job Summary:

We are seeking a highly motivated and customer-focused Key Holder to join our retail team at Brand Momentum. As a Key Holder, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of store appearance.

Key Responsibilities:

  • Customer Service: Ensure high levels of customer satisfaction through excellent service, assess customer needs, and provide assistance and information on product features.
  • Sales and Merchandising: Welcome customers to the store, answer their questions, and actively seek out customers in store to drive sales. Remain knowledgeable on products offered and discuss available options.
  • Inventory and Cash Handling: Comply with inventory control procedures, handle returns of merchandise, and support with cash handling and inventory duties including restocking of products.
  • Teamwork and Communication: Act as a team member to achieve sales targets and goals, and build trusted relationships with customers.

Requirements:

  • Experience: Proven work experience as a Retail Sales associate, Sales representative, or similar role.
  • Skills: Basic understanding of customer service practices and sales principles, track record of achieving sales targets, hands-on experience with POS transactions, familiarity with inventory procedures, solid communication and interpersonal skills.
  • Education: High school diploma.
  • Personal Qualities: Friendly and energetic personality with a customer service focus, ability to perform under pressure and address complaints in a timely manner, and a passion for chocolate.

What We Offer:

We are committed to providing accommodations for people with disabilities. Accommodations are available upon request. Please contact our Human Resources department for more information.

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