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Luxury Beauty Advisor
2 months ago
Holt Renfrew is seeking a highly motivated and experienced Beauty Specialist to join our esteemed team. This role offers an exceptional opportunity to build lasting relationships with discerning clientele, driving sales and fostering loyalty within the world of luxury beauty.
As a Beauty Specialist, you will be responsible for providing unparalleled customer service, exceeding sales targets, and cultivating a loyal client base. Your in-depth product knowledge and passion for beauty will enable you to guide clients towards personalized solutions that enhance their individual style and preferences.
Key Responsibilities:
- Deliver exceptional customer experiences, ensuring every interaction is memorable and exceeds expectations.
- Achieve and surpass sales goals by effectively presenting products, understanding client needs, and providing expert recommendations.
- Cultivate a loyal clientele through personalized service, relationship building, and ongoing engagement.
- Share your extensive product knowledge with the team, contributing to a collaborative and informed environment.
- Maintain strong relationships with buyers and vendors, staying abreast of industry trends and new product launches.
- Participate in educational sessions and training programs to enhance your expertise and stay at the forefront of beauty innovation.
- Actively engage in marketing initiatives and promotional events to drive brand awareness and customer engagement.
- Contribute to a visually appealing and organized retail environment through merchandising and sales support tasks.
- Communicate effectively with clients, addressing inquiries promptly and professionally, and resolving any service issues efficiently.
- Adhere to all health & safety policies and procedures to ensure a safe and secure working environment.
Your success as a Beauty Specialist will be measured by your contribution to financial objectives, individual performance goals, and positive client feedback. If you are passionate about beauty, thrive in a dynamic retail setting, and possess a commitment to excellence, we encourage you to apply.
