IT Support Specialist

4 weeks ago


Red Deer, Alberta, Canada Uniway computer Full time
Position Overview

As an IT Support Specialist at Uniway Computer, you will play a crucial role in ensuring the smooth operation of our electronic systems and devices. Your expertise will help maintain our commitment to providing excellent service to our clients.

Qualifications
  • Education: Completion of a college or CEGEP program, or a non-university diploma lasting 1 to 2 years.
  • Experience: A minimum of 7 months to less than 1 year in a related field.
Key Responsibilities
  • Conduct thorough inspections of products to identify repair needs.
  • Perform repairs on electronic devices and systems.
  • Test and evaluate electronic equipment and assemblies.
  • Replace or repair faulty components using various tools.
  • Diagnose issues within circuits and equipment.
  • Ensure repaired products function correctly through testing and adjustments.
  • Align, adjust, and repair electronic assemblies as necessary.
  • Prepare detailed cost estimates for repairs.
  • Deliver exceptional customer service and support.
  • Assist users facing challenges with their computers.
Technical Skills
  • Proficient in MS Office Suite (Word, Excel, PowerPoint, Access, Outlook).
  • Knowledgeable in operating systems including MS Windows.
  • Familiar with networking concepts and wireless technologies.
  • Experience with wireless routers and peripherals.
Work Environment
  • Attention to detail is essential.
  • Ability to perform physical tasks such as bending and kneeling.
  • Capable of meeting tight deadlines and working under pressure.
Personal Attributes
  • Strong client focus and interpersonal skills.
  • Excellent communication skills, both oral and written.
  • Highly organized and reliable.
  • Flexible and a strong team player.
  • Demonstrates integrity and ethical values.
  • Accurate in task execution.
Work Conditions
  • This is a permanent position.
  • Work hours range from 35 to 40 hours per week.
  • The primary language of work is English.


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