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Dining Operations Supervisor

2 months ago

Grimsby, Ontario, Canada Manchu Wok Full time
Position Overview

The role of the Dining Operations Supervisor at Manchu Wok involves overseeing the daily activities within our food service establishment, ensuring that all operations run smoothly and efficiently.

Qualifications
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 to 2 years in a similar role or equivalent experience
Work Environment
  • Food service establishment
  • Restaurant setting
Key Responsibilities
  • Develop and implement methods to achieve work schedules
  • Supervise and coordinate the activities of staff responsible for food preparation and portioning
  • Train employees on job responsibilities, sanitation, and safety protocols
  • Estimate the necessary ingredients and supplies for meal preparation
  • Ensure food quality and service standards are consistently met
  • Address and resolve customer complaints or concerns
  • Maintain accurate records of inventory, repairs, sales, and waste
  • Prepare and submit operational reports
  • Compile food order summaries for the chef
  • Establish and manage work schedules
Supervisory Responsibilities

Responsible for supervising a team of 3-4 individuals.

Work Conditions
  • Fast-paced environment
  • Ability to work under pressure and meet tight deadlines
  • Combination of sitting, standing, and walking
  • Extended periods of standing and walking
  • Physically demanding tasks
  • Strong attention to detail
Personal Attributes
  • Client-focused approach
  • Strong interpersonal skills
  • Excellent verbal communication
  • Adaptability and flexibility
  • Team-oriented mindset
  • Proactive and initiative-driven
Work Details
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week