System Navigators for Income Support

1 week ago


Parry Sound District, Canada Ontario Municipal Social Services Association Full time
Job Description

We are seeking experienced professionals to join our team as Integrated System Navigators in the Income Support and Stability department. As a key member of our organization, you will play a vital role in providing holistic support to individuals and families in need.

Key Responsibilities
  • Conduct initial and ongoing assessments to determine eligibility, employability, housing needs, and required stability supports for participants.
  • Provide assertive case management and coordination with community service providers to ensure participants receive the necessary support and resources.
  • Assist participants in completing applications, forms, and documentation to explore and obtain additional stability support and financial resources.
Qualifications and Requirements
  • Two-year college diploma in a field related to human services.
  • Membership with the Ontario College of Social Workers and Social Service Workers is an asset.
  • Minimum two years of experience in a social service environment.
  • Experience in case management, trauma-informed care, and working with individuals with complex needs such as homelessness or mental health and addictions is an asset.
  • Knowledge of computer-managed documentation and related input and output documents. A working knowledge of SAMS is preferred.
  • Strong understanding of cultural safety and cultural competency for Indigenous/racialized populations.
  • Knowledge of the code of ethics of human services, with experience in conducting interviews, and assisting individuals and families in finding and using community resources.
  • Valid class G driver's license, access to a reliable vehicle, and ability to travel throughout the district as required.
What We Offer
  • OMERS Pension Plan
  • Paid time off (including sick time and vacation)
  • Employee Wellness
  • Employee Assistance Program
  • Professional Development


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