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Claims Adjuster II
2 months ago
Nous sommes à la recherche d'un expert en sinistre pour rejoindre notre équipe grandissante.
Vous serez au cœur de ce que nous faisons le mieux : aider les gens. Vous travaillerez au sein d'une équipe passionnée et diversifiée d'experts en sinistre qui aident les clients à se remettre sur la bonne voie après un sinistre.
Responsabilités- Ouvrir les nouvelles réclamations au téléphone avec les clients, puis assurer une prise en charge immédiate de la situation.
- Analyser les informations recueillies, déterminer la recevabilité et enquêter les circonstances d'une réclamation afin d'en déterminer les causes et réviser l'évaluation des dommages.
- Recueillir les versions des faits des assurés et/ou témoins en les interrogeant sur les événements.
- Utiliser les outils de façon efficace.
- Déterminer le potentiel subrogatoire dans les dossiers.
- Avoir une bonne gestion des réserves.
- Gérer efficacement de son bureau et ses priorités.
- Vérifier les détails de la police de l'assuré pour déterminer la couverture.
- Collaborer efficacement avec différentes équipes, notamment celles de l'évaluation, de la souscription et la subrogation.
- Veiller à la gestion efficace des coûts.
- Détenir un certificat d'experts en sinistre 5A et/ou 5B.
- Posséder au moins 1 à 2 ans d'expérience à titre d'expert en sinistres
- Bien connaître les produits d'assurance.
- Solides compétences en gestion du temps.
- Excellentes aptitudes à la communication écrite et verbale.
- Avoir une bonne compréhension du processus de réclamation
- Maintenir un haut niveau de performance et de productivité
- Bilingue (français et anglais)
- Un programme de récompenses financières qui reconnaît votre succès
- Un plan d'achat d'actions de l'entreprise de pointe; nous matchons 50% des actions achetées
- Un package de prestations de retraite flexibles et étendu, avec accès à la santé virtuelle
- Des arrangements de travail flexibles
- La possibilité d'acheter jusqu'à 5 jours supplémentaires par an
- Un compte annuel de bien-être qui promeut un style de vie actif et sain
- Accès aux outils et ressources pour soutenir la santé physique et mentale, l'adaptabilité et les relations avec les collègues
- Un écosystème d'apprentissage dynamique au travail complet avec des parcours d'apprentissage, du contenu en ligne interactif et des programmes inspirants
- Des réseaux d'employés inclusifs pour éduquer, inspirer, amplifier les voix, construire des relations et offrir des opportunités de développement
- Des leaders et des collègues inspirants qui vous aideront à grandir
- Un programme d'impact communautaire, car ce que vous faites pour votre communauté est une partie de ce qui vous fait différent. Et comment vous contribuez à votre communauté devrait être tout aussi unique.
