Customer Experience Representative

2 months ago

Cambridge, Ontario, Canada Superior Propane Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.

Key Responsibilities
  • Build and maintain positive relationships with customers through effective communication and issue resolution.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide accurate and reliable information to customers regarding their accounts and delivery schedules.
  • Review and update customer account information to ensure accuracy and compliance with company policies.
  • Escalate complex issues to senior team members or management as needed.
  • Document all customer interactions to ensure quality service and compliance with company standards.
Requirements
  • Post-secondary degree or diploma in a related field or equivalent experience.
  • One year of previous customer service experience, preferably in a telephone contact environment.
  • Excellent communication and interpersonal skills, with the ability to work collaboratively as a team member.
  • Strong organizational and time management skills, with the ability to multitask and prioritize tasks effectively.
  • Computer literacy, specifically Microsoft Office Outlook and Excel, is required.
  • Previous experience with billing or ticketing systems is an asset.
About Us

Superior Propane is a leading provider of propane services in Canada, with a commitment to customer satisfaction and safety. We are an equal opportunity employer and are dedicated to creating a diverse and inclusive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

  • Customer Experience Representative

    1 month ago

    Cambridge, Ontario, Canada Superior Propane Full time

    Customer Experience RepresentativeSuperior Propane is seeking a highly skilled Customer Experience Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Build and maintain positive...

  • Customer Experience Representative

    1 month ago

    Cambridge, Ontario, Canada Superior Propane Full time

    Customer Experience RepresentativeAt Superior Propane, we're committed to delivering exceptional customer experiences. As a Customer Experience Representative, you'll play a vital role in building strong relationships with our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Provide top-notch customer service,...

  • Bilingual Customer Experience Representative

    4 weeks ago

    Cambridge, Ontario, Canada Superior Propane Full time

    Job Title: Bilingual Customer Experience RepresentativeAt Superior Propane, we are seeking a highly skilled and bilingual customer experience representative to join our team. As a customer experience representative, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and issues in a timely and...

  • Bilingual Customer Experience Representative

    4 weeks ago

    Cambridge, Ontario, Canada Superior Propane Full time

    Job Title: Bilingual Customer Experience RepresentativeAt Superior Propane, we are seeking a highly skilled and bilingual customer experience representative to join our team. As a customer experience representative, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and issues in a timely and...

  • Customer Experience Representative

    2 weeks ago

    Cambridge, Ontario, Canada Superior Propane Full time

    Customer Experience Representative - ContractOverviewWe are seeking a highly skilled Customer Experience Representative to join our team at Superior Propane. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key...

  • Customer Experience Specialist

    1 month ago

    Cambridge, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    Customer Service RepresentativeWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at beBee Professionals in Cambridge, Canada.Key Responsibilities:Provide exceptional customer service via phone, email, and chat, ensuring timely and professional issue resolution.Offer product and service information, addressing...

  • Customer Experience Specialist

    1 month ago

    Cambridge, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    Customer Service RepresentativeWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at beBee Professionals in Cambridge, Canada.Key Responsibilities:Provide exceptional customer service via phone, email, and chat, ensuring timely and professional issue resolution.Offer product and service information, addressing...

  • Bilingual Customer Service Representative

    2 months ago

    Cambridge, Ontario, Canada CB Canada Full time

    About the RoleWe are seeking a highly motivated and experienced Bilingual Customer Service Representative to join our team at CB Canada. As a key member of our customer experience team, you will play a critical role in delivering exceptional customer service and helping to elevate customer experiences.Key ResponsibilitiesWork closely with internal...

  • Bilingual Customer Service Representative

    2 months ago

    Cambridge, Ontario, Canada CB Canada Full time

    About the RoleWe are seeking a highly motivated and experienced Bilingual Customer Service Representative to join our team at CB Canada. As a key member of our customer experience team, you will play a critical role in delivering exceptional customer service and helping to elevate customer experiences.Key ResponsibilitiesWork closely with internal...

  • Bilingual Customer Service Representative

    2 months ago

    Cambridge, Ontario, Canada CB Canada Full time

    About the RoleWe are seeking a highly motivated and experienced Bilingual Customer Service Representative to join our team at CB Canada. As a key member of our customer experience team, you will play a critical role in delivering exceptional customer service and helping to elevate customer experiences.Key ResponsibilitiesWork closely with internal...

  • Bilingual Customer Service Representative

    2 months ago

    Cambridge, Ontario, Canada CB Canada Full time

    About the RoleWe are seeking a highly motivated and experienced Bilingual Customer Service Representative to join our team at CB Canada. As a key member of our customer experience team, you will play a critical role in delivering exceptional customer service and helping to elevate customer experiences.Key ResponsibilitiesWork closely with internal...

  • Bilingual Customer Experience Representative

    1 week ago

    Cambridge, Ontario, Canada Superior Propane Full time

    Customer Experience Representative RoleWe are seeking a highly skilled Customer Experience Representative to join our team at Superior Propane. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Build positive...

  • Customer Service Representative

    3 weeks ago

    Cambridge, Ontario, Canada FedEx Full time

    Customer Service RepresentativeJoin our team as a Customer Service Representative and play a key role in delivering exceptional customer experiences. As a Customer Service Representative, you will be responsible for providing top-notch support to our customers, answering their queries, and resolving their issues in a timely and professional...

  • Customer Service Representative

    3 weeks ago

    Cambridge, Ontario, Canada FedEx Full time

    Customer Service RepresentativeJoin our team as a Customer Service Representative and play a key role in delivering exceptional customer experiences. As a Customer Service Representative, you will be responsible for providing top-notch support to our customers, answering their queries, and resolving their issues in a timely and professional...

  • Customer Service Representative

    3 weeks ago

    Cambridge, Ontario, Canada FedEx Full time

    Customer Service RepresentativeJoin our team as a Customer Service Representative and play a key role in delivering exceptional customer experiences. As a Customer Service Representative, you will be responsible for providing top-notch support to our customers, answering their queries, and resolving their issues in a timely and professional...

  • Customer Service Representative

    3 weeks ago

    Cambridge, Ontario, Canada FedEx Full time

    Customer Service RepresentativeJoin our team as a Customer Service Representative and play a key role in delivering exceptional customer experiences. As a Customer Service Representative, you will be responsible for providing top-notch support to our customers, answering their queries, and resolving their issues in a timely and professional...

  • Customer Experience Specialist

    2 weeks ago

    Cambridge, Ontario, Canada CB Canada Full time

    Customer Experience SpecialistAt CB Canada, we are seeking a skilled Bilingual Customer Service Representative to join our team. This role is responsible for providing exceptional customer service and helping to elevate customer experiences. Key Responsibilities:Work closely with internal stakeholders to enhance customer experiencesUse gathered information...

  • Customer Service Representative

    2 weeks ago

    Cambridge, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    beBee Professionals in Cambridge is looking for a talented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service, handling customer transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle...

  • Seasonal Customer Experience Ambassador

    3 weeks ago

    Cambridge, Ontario, Canada Indigo Books & Music Full time

    {"title": "Customer Experience Representative - Seasonal", "content": "Join Our Team as a Seasonal Customer Experience RepresentativeWe are seeking a Seasonal Customer Experience Representative to join our team at Indigo Books & Music. As a Seasonal Customer Experience Representative, you will be responsible for creating a warm and welcoming environment in...

  • Seasonal Customer Experience Ambassador

    3 weeks ago

    Cambridge, Ontario, Canada Indigo Books & Music Full time

    {"title": "Customer Experience Representative - Seasonal", "content": "Join Our Team as a Seasonal Customer Experience RepresentativeWe are seeking a Seasonal Customer Experience Representative to join our team at Indigo Books & Music. As a Seasonal Customer Experience Representative, you will be responsible for creating a warm and welcoming environment in...