Customer Experience Representative
6 days ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.
Key Responsibilities- Build and maintain positive relationships with customers through effective communication and issue resolution.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Provide accurate and reliable information to customers regarding their accounts and delivery schedules.
- Review and update customer account information to ensure accuracy and compliance with company policies.
- Escalate complex issues to senior team members or management as needed.
- Document all customer interactions to ensure quality service and compliance with company standards.
- Post-secondary degree or diploma in a related field or equivalent experience.
- One year of previous customer service experience, preferably in a telephone contact environment.
- Excellent communication and interpersonal skills, with the ability to work collaboratively as a team member.
- Strong organizational and time management skills, with the ability to multitask and prioritize tasks effectively.
- Computer literacy, specifically Microsoft Office Outlook and Excel, is required.
- Previous experience with billing or ticketing systems is an asset.
Superior Propane is a leading provider of propane services in Canada, with a commitment to customer satisfaction and safety. We are an equal opportunity employer and are dedicated to creating a diverse and inclusive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Customer Experience Representative
8 hours ago
Cambridge, Ontario, Canada Superior Propane Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesBuild and...
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Customer Experience Representative
12 hours ago
Cambridge, Ontario, Canada Superior Propane Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesBuild and...
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Bilingual Customer Service Representative
3 days ago
Cambridge, Ontario, Canada CB Canada Full timeAbout the RoleWe are seeking a highly motivated and experienced Bilingual Customer Service Representative to join our team at CB Canada. As a key member of our customer experience team, you will play a critical role in delivering exceptional customer service and helping to elevate customer experiences.Key ResponsibilitiesWork closely with internal...
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Bilingual Customer Service Representative
3 days ago
Cambridge, Ontario, Canada CB Canada Full timeAbout the RoleWe are seeking a highly motivated and experienced Bilingual Customer Service Representative to join our team at CB Canada. As a key member of our customer experience team, you will play a critical role in delivering exceptional customer service and helping to elevate customer experiences.Key ResponsibilitiesWork closely with internal...
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Customer Experience Director
6 days ago
Cambridge, Ontario, Canada Indigo Books & Music Full timeAbout Indigo Books & MusicIndigo is a leading Canadian retailer of books, gifts, and home decor. We are committed to creating a unique and engaging shopping experience for our customers.Job SummaryWe are seeking a highly motivated and experienced Customer Operations Leader to join our team. As a key member of our store operations team, you will be...
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Customer Experience Director
4 days ago
Cambridge, Ontario, Canada Indigo Books & Music Full timeAbout Indigo Books & MusicIndigo is a leading Canadian retailer of books, gifts, and home decor. We are committed to creating a unique and engaging shopping experience for our customers.Job SummaryWe are seeking a highly motivated and experienced Customer Operations Leader to join our team. As a key member of our store operations team, you will be...
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Customer Experience Leader
4 days ago
Cambridge, Ontario, Canada Indigo Books & Music Full timeAbout the RoleWe are seeking a highly motivated and experienced professional to join our team as a Customer Experience Leader. As a key member of our leadership team, you will be responsible for leading the execution of work that contributes to the customer experience and omni sales results.Key ResponsibilitiesCustomer Service and SalesCoach and provide...
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Customer Experience Leader
6 days ago
Cambridge, Ontario, Canada Indigo Books & Music Full timeAbout the RoleWe are seeking a highly motivated and experienced professional to join our team as a Customer Experience Leader. As a key member of our leadership team, you will be responsible for leading the execution of work that contributes to the customer experience and omni sales results.Key ResponsibilitiesCustomer Service and SalesCoach and provide...
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Customer Experience Manager
6 days ago
Cambridge, Ontario, Canada Indigo Books & Music Inc. Full timeJob SummaryWe are seeking a highly motivated and experienced Customer Experience Manager to lead the execution of work that contributes to the customer experience and omni sales results. The successful candidate will provide coaching and feedback to Customer Experience Representatives (CERs) on our customer service model and on suggesting and selling our...
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Customer Experience Manager
4 days ago
Cambridge, Ontario, Canada Indigo Books & Music Inc. Full timeJob SummaryWe are seeking a highly motivated and experienced Customer Experience Manager to lead the execution of work that contributes to the customer experience and omni sales results. The successful candidate will provide coaching and feedback to Customer Experience Representatives (CERs) on our customer service model and on suggesting and selling our...
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Customer Service Representative
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Customer Service Representative
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Cambridge, Ontario, Canada ONroute Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Starbucks within our ONroute plazas. As a key member of our team, you will be responsible for providing exceptional customer service, preparing food and drinks, and maintaining a clean and safe environment for our...
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Customer Service Representative
14 hours ago
Cambridge, Ontario, Canada ONroute Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Starbucks within our ONroute plazas. As a key member of our team, you will be responsible for providing exceptional customer service, preparing food and drinks, and maintaining a clean and safe environment for our...
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Customer Service Representative
2 weeks ago
Cambridge, Ontario, Canada Todd O'Donnell Insurance Agency Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. As a key member of our office, you will be responsible for providing exceptional customer service, managing day-to-day operations, and supporting our sales team.Key ResponsibilitiesProvide top-notch customer service, addressing...
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Customer Service Representative
4 days ago
Cambridge, Ontario, Canada Todd O'Donnell Insurance Agency Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. As a key member of our office, you will be responsible for providing exceptional customer service, managing day-to-day operations, and supporting our sales team.Key ResponsibilitiesProvide top-notch customer service to our clients,...
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Customer Service Representative
5 days ago
Cambridge, Ontario, Canada Todd O'Donnell Insurance Agency Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. As a key member of our office, you will be responsible for providing exceptional customer service, managing day-to-day operations, and supporting our sales team.Key ResponsibilitiesProvide top-notch customer service to our clients,...
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Customer Service Representative
4 days ago
Cambridge, Ontario, Canada Todd O'Donnell Insurance Agency Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. As a key member of our office, you will be responsible for providing exceptional customer service, managing day-to-day operations, and supporting our sales team.Key ResponsibilitiesProvide top-notch customer service to our clients,...
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Customer Service Representative
5 days ago
Cambridge, Ontario, Canada Todd O'Donnell Insurance Agency Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. As a key member of our office, you will be responsible for providing exceptional customer service, managing day-to-day operations, and supporting our sales team.Key ResponsibilitiesProvide top-notch customer service to our clients,...
