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Customer Relationship Manager

2 months ago

Montreal, Quebec, Canada Fluid - Solutions de TalentsWorkforce Solutions Full time
{"h1": "Customer Relationship Manager", "p": "At Fluid, we are seeking a highly skilled Customer Relationship Manager to join our team. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and driving revenue growth.

Responsibilities:

* Manage client relationships and assist in business development for existing accounts.
* Solicit prospective customers by creating new relationships and obtaining new businesses.
* Maintain a high level of client satisfaction through effective client support and resolve merchant complaints in a quick and efficient manner.
* Organize, coordinate and execute account strategies to build rapport with business owners.
* Proactively reach out to merchants in order to maintain strong relationships.
* Coordinate with industry partners to help resolve issues and add value to merchant accounts

Requirements:

* A minimum of two years of responsible leadership experiences in management or supervisory positions in credit card processing industry.
* Proven ability to respect and meet sales targets.
* Excellent problem solving and multitasking skills.
* Effectively communicate between customers, and through all phases of customer engagements. Ability to explain complex information in a clear and concise manner
* Excellent communication skills in English.
* Good teamwork and leadership skills.
* Superior listening and negotiation skills.

What We Offer:

* Weekly pay + uncapped commission and bonus structure.
* Fixed schedule (day shifts ONLY; no nights or weekends).
* Daily cash bonuses.
* Gift cards and awards.
* Group benefits.
* Free coffee/lattes
* Complimentary breakfast everyday
* Snack Bar
* Rooftop Terrace
* Monthly BBQs
* Upbeat work environment and fun company culture

At Fluid, we are committed to creating a diverse and inclusive workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional results.

Please note that only candidates who meet the required qualifications will be contacted.

Fluid subscribes to the principles of equal access to employment and affirmative action. We encourage diversity and inclusion in our workplace.

Candidates must be qualified to work in Canada.

We look forward to hearing from you