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Key Account Manager
2 months ago
We are seeking a highly motivated and experienced Key Account Manager to join our team at Carrier. As a Key Account Manager, you will be responsible for managing our top-tier retail accounts and service agent/rep partners in Canada and the US.
Key Responsibilities- Direct sales responsibility for Kidde's Key Accounts
- Liaison with the National Account Manager to support Customer Buying Groups and actively participate in negotiations
- Assist with National Accounts; implementations of store resets, road shows, or other line review deliverables
- Act as the generate support for sales promotion, evaluate promotional opportunities, and make recommendations for high potential programs and Planogram (POG) changes within the retail other channel
- Gather data from the market and communicate recommended adjustments to Kidde's assortment
- Actively participate in strategic planning, process improvement, and problem resolution across cross-functional units
- Coordinate efforts and conduct quarterly business reviews with regional rep partners
- Maximize sales potential by coordinating efforts to educate store employees, maintain point-of-purchase displays, conduct seasonal events, and perform service activities
- Provide creative direction into Instore signage (POP) design for the development and production of innovative POP materials
- Collaborate monthly or as required with internal US account stakeholders
- Build strong relationships within our brand and marketing team structure
- Identify and captain Kidde's efforts within adjacent customer brand and product knowledge programs
- Research and provide opportunities to expand product-specific marketing and promotional programs for regional implementation
- Coordinate cross-functionally with the Kidde team to ensure successful and effective events, branding campaigns, product launches, and signage
- Maintain monthly comparative shops and.ca site reviews for pricing adjustments and content validation
- Monthly forecasting and annual operating plan collaboration
- High School Diploma / GED
- 5+ years of Key Account experience in a retail environment
- Possess and maintain a valid and current Driver's License and be insurable by the company's insurance carrier
- 20% travel by air and car in the US and Canada with seasonal weekend work
- Occasionally required to lift items up to 50lbs
- Associate's or Bachelor's degree in business administration
- Communicate in English both verbally and through written material with upper management, customers, agencies, sales representatives, exhibit companies, trade show convention companies, and colleagues
- French verbally and written
- Advanced Microsoft Office Suite, Outlook, and Power Bi
- Analytical skills; work autonomously and in a pressured sales environment; maintain effectiveness during a time of change.
- Team player; self-motivator with a positive attitude
Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends.
Kidde is one of the world's largest manufacturers of fire safety products. Each day, we work to expand upon our legacy of innovation, providing advanced solutions to protect people and property from fire and related hazards.
Today, Kidde products are found in homes and businesses around the globe. Our smoke and carbon monoxide detectors help prevent injuries and minimize damage by alerting people to dangers earlier. Our wide range of fire extinguishers equips people to stop the spread of fires before they cause catastrophes. Our escape ladders and other safety accessories bring peace of mind to homeowners. And our key security solutions provide convenience and safety in countless applications.
We value our people and offer an extensive benefits package, with financial rewards including health insurance, a retirement savings plan, and also lifestyle support with flexible working and parental leave. Plus, we'll support your growth with paid-for external training programs and courses.
