Care Coordinator

6 days ago

Grande Prairie, Canada pt Health Full time

Job Summary

The Care Coordinator is a vital role within our organization, responsible for delivering exceptional patient experiences and supporting the smooth operation of our clinics. As a Care Coordinator, you will be the first point of contact for patients, providing a warm and welcoming experience that sets the tone for their care journey.

Key Responsibilities

  • Provide administrative support to the clinic team, ensuring seamless communication and coordination of patient care.
  • Coordinate patient intake, data entry, and scheduling, ensuring accurate and timely information is recorded.
  • Assist patients with completing paperwork and forms, ensuring accuracy and efficiency.
  • Manage patient communication, including phone calls, emails, and correspondence.
  • Coordinate with healthcare professionals to ensure timely and effective patient care.
  • Maintain accurate and up-to-date patient records, ensuring compliance with regulatory requirements.
  • Provide exceptional customer service, responding to patient inquiries and concerns in a professional and empathetic manner.

Requirements

  • High School Diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects.
  • Proficiency in computer software and data entry systems.
  • Ability to work in a fast-paced environment, with a high level of adaptability and flexibility.

What We Offer

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient experiences, we encourage you to apply for this exciting opportunity.

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