Passenger Service Duty Manager

1 month ago


Mississauga, Ontario, Canada AGI Canadian Company Full time
Job Title: Passenger Service Duty Manager

Are you a seasoned team leader with a passion for delivering exceptional customer service? Do you have a proven track record of inspiring your team to excel? If so, we want to hear from you

About the Role:
  • Supervise and direct the work of passenger service team members to ensure exceptional customer service is delivered.
  • Create and manage schedules to ensure adequate staffing for all passenger service operations.
  • Assist with recruiting and provide on-the-job training and ongoing team member professional development opportunities.
  • Serve as the point person for customers and management to minimize or eliminate potential delays.
  • Ensure all AGI and airline safety regulations are enforced, as well as company policies.
  • Actively search for and report to station management any future business opportunities.
Requirements:
  • Demonstrate strong communication skills to interact professionally with team members and customers.
  • Be at least 18 years old and possess a high school diploma, GED or work experience equivalent.
  • Have a valid driver's license with a clean driving record.
What We Offer:
  • A dynamic and inclusive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


  • Mississauga, Ontario, Canada AGI Canadian Company Full time

    Job Title: Passenger Service Duty ManagerAre you a seasoned team leader looking to take your career to new heights? Do you have a passion for delivering exceptional customer service in a fast-paced aviation environment? We're seeking a highly motivated and experienced Duty Manager to join our team at Alliance Ground International (AGI).Key...


  • Mississauga, Ontario, Canada AGI Canadian Company Full time

    Job Title: Passenger Service Duty ManagerAre you a seasoned team leader looking to take your career to new heights? Do you have a passion for delivering exceptional customer service in a fast-paced aviation environment? We're seeking a highly motivated and experienced Duty Manager to join our team at Alliance Ground International (AGI).Key...


  • Mississauga, Ontario, Canada PrimeFlight Aviation Services Canada, INC Full time

    Job Summary:The ideal candidate for this role will provide safe and courteous wheelchair services to various airline passengers with disabilities, while complying with the Air Carrier Access Act, airport policies, and airline procedures.Key Responsibilities:Ensure a safe work environment by following rules and regulations regarding the workplace.Assist in...


  • Mississauga, Ontario, Canada Sunwing Full time

    The Opportunity:Sunwing Airlines is seeking a part-time contract Ramp Passenger Services Supervisor to join our team in making vacation dreams come true. As a key member of our operations team, you will work in a fast-paced and rapidly changing environment with minimal oversight. Adaptability, excellent communication skills, and a customer-centric approach...


  • Mississauga, Ontario, Canada AGI Canadian Company Full time

    Job Summary:As a Passenger Service Supervisor with AGI Canadian Company, you will play a vital role in ensuring the smooth operation of airport ground services. Your primary responsibility will be to supervise a team of ground crew members, providing guidance and support to ensure that all tasks are completed efficiently and effectively.Key...

  • Ramp Services Manager

    2 months ago


    Mississauga, Ontario, Canada Sunwing Full time

    The OpportunityAt Sunwing Airlines, we are seeking a part-time contract Ramp/Passenger Services Supervisor to join our team in delivering exceptional customer experiences. As a Ramp/Passenger Services Supervisor, you will work in a fast-paced environment with minimal oversight, adapting your time and workflow to address pressing issues while maintaining...

  • Ramp Services Manager

    2 months ago


    Mississauga, Ontario, Canada Sunwing Full time

    The OpportunityAt Sunwing Airlines, we are seeking a part-time contract Ramp/Passenger Services Supervisor to join our team in delivering exceptional customer experiences. As a Ramp/Passenger Services Supervisor, you will work in a fast-paced environment with minimal oversight, adapting your time and workflow to address pressing issues while maintaining...


  • Mississauga, Ontario, Canada CB Canada Full time

    {"title": "On-Board Customer Service Attendant", "description": "Deliver Exceptional Customer ServiceAt CB Canada, we're committed to providing our passengers with an unforgettable travel experience. As an On-Board Customer Service Attendant, you'll play a vital role in ensuring our customers receive the highest level of service and care throughout their...


  • Mississauga, Ontario, Canada CB Canada Full time

    {"title": "On-Board Customer Service Attendant", "description": "Deliver Exceptional Customer ServiceAt CB Canada, we're committed to providing our passengers with an unforgettable travel experience. As an On-Board Customer Service Attendant, you'll play a vital role in ensuring our customers receive the highest level of service and care throughout their...


  • Mississauga, Ontario, Canada CB Canada Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as an On-Board Customer Service Attendant. As a key member of our operations team, you will be responsible for providing exceptional customer service to our passengers while ensuring a safe and enjoyable travel experience.Key ResponsibilitiesCustomer Service:...


  • Mississauga, Ontario, Canada CB Canada Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as an On-Board Customer Service Attendant. As a key member of our operations team, you will be responsible for providing exceptional customer service to our passengers while ensuring a safe and enjoyable travel experience.Key ResponsibilitiesCustomer Service:...


  • Mississauga, Ontario, Canada Sunwing Full time

    The Opportunity:Sunwing Airlines is seeking a part-time contract Ramp/Passenger Services Supervisor to join our team in making vacation dreams come true. As a Ramp/Passenger Services Supervisor, you will work in a fast-paced and rapidly changing environment with minimal oversight. Adapting your time and workflow to the most pressing issues at hand will be...


  • Mississauga, Ontario, Canada Sunwing Full time

    The Opportunity:Sunwing Airlines is seeking a part-time contract Ramp/Passenger Services Supervisor to join our team in making vacation dreams come true. As a Ramp/Passenger Services Supervisor, you will work in a fast-paced and rapidly changing environment with minimal oversight. Adapting your time and workflow to the most pressing issues at hand will be...


  • Mississauga, Ontario, Canada Porter Airlines Full time

    Job Summary Reporting to the Manager, Provisioning, the Vendor Management Focal will be responsible for maintaining accurate vendor records, facilitating smooth vendor onboarding, and ensuring timely invoice reconciliation. Duties & Responsibilities • Create and update vendor profiles to ensure accuracy of vendor cage codes, business names, payment...


  • Mississauga, Ontario, Canada GardaWorld Full time

    At GardaWorld, we are seeking a skilled Customer Experience Manager to lead our team in delivering exceptional customer service and a seamless passenger experience throughout the screening process.Key Responsibilities:Provide leadership, guidance, and support to the Customer Experience Facilitator team.Establish performance expectations, track progress, and...


  • Mississauga, Ontario, Canada GardaWorld Full time

    As a key leadership role at GardaWorld, the Customer Experience Manager is responsible for overseeing the Customer Experience Facilitator team. This role involves ensuring the delivery of exceptional customer service and a seamless passenger experience throughout the screening process.Key Responsibilities:Provide leadership, guidance, and support to the...


  • Mississauga, Ontario, Canada GardaWorld Full time

    GardaWorld is a global leader in the security industry, offering diverse work assignments spanning multiple industries.As an Aviation Services Coordinator, you will play a key role in providing exceptional customer service to the travelling public. Your primary responsibility will be to engage with passengers who need extra assistance through the screening...


  • Mississauga, Ontario, Canada PrimeFlight Aviation Services Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented individual to join our team as a Wheelchair Dispatcher at Toronto Pearson International Airport. As a key member of our airport operations team, you will be responsible for coordinating and managing the efficient deployment of wheelchair services throughout the airport.Key...


  • Mississauga, Ontario, Canada PrimeFlight Aviation Services Canada, INC Full time

    Job Summary:We are seeking a skilled Aircraft Mobility Assistant to provide safe and courteous wheelchair services to airline passengers with disabilities. As a valued member of our team, you will be responsible for ensuring a positive customer experience while complying with the Air Carrier Access Act, airport policies, and airline procedures.Key...


  • Mississauga, Ontario, Canada Brandt Full time

    Job Title: Heavy Duty Service SupervisorBrandt is seeking a skilled Heavy Duty Service Supervisor to lead our Mississauga Construction & Forestry branch.This role is responsible for coordinating and directing the workload of the Service department to maximize efficiency and productivity while ensuring quality repair work. The Heavy Duty Service Supervisor...