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Healthcare Administrative Assistant

3 months ago

Collingwood, Ontario, Canada Collingwood General and Marine Hospital Full time

Job Description

CAREER OPPORTUNITY

Ward Clerk

Choose Collingwood General & Marine Hospital:

Discover a rewarding position with Collingwood General & Marine Hospital (CGMH) and embrace a lifestyle surrounded by nature. Situated along the picturesque Georgian Bay, you can enjoy a vibrant four-season recreational community.

Collingwood General and Marine Hospital (CGMH) is a 84-bed healthcare facility located in Collingwood, Ontario, serving a diverse population of over 74,000 residents and millions of annual visitors. CGMH is committed to providing acute care services, including emergency care, diagnostic services such as laboratory testing, imaging, and cardio-respiratory therapy, as well as two inpatient units dedicated to medicine and surgery. Additionally, CGMH offers specialized care in areas such as obstetrics, orthopaedics, intensive care, and surgical services. The hospital also provides outpatient services, including dialysis and a variety of clinics focused on mental health and rehabilitation. CGMH plays a vital role in delivering care close to home and serves as an integrated orthopaedic center for the region.

Corporate Culture:

At Collingwood General & Marine Hospital, our operations are guided by our vision, mission, and core values. We seek individuals who embody the principles of CGMH: Inclusivity, Compassion, Accountability, Respect, Excellence, Teamwork, and Adaptability. Join us in our commitment to delivering exceptional services to our patients and their families.

Immunization Requirement:

A current immunization record is mandatory, including two doses of a COVID-19 vaccine series recognized by Health Canada or the World Health Organization, unless an approved exemption is provided under the Ontario Human Rights Code.

Benefits:

This role includes 4% vacation pay and 14% pay in lieu of benefits, along with access to the Employee & Family Assistance Program and CGMH Perkopolis discounts. CGMH supports the Health Care Providers Group Insurance Plan, which offers group benefits for you and your eligible dependents upon enrollment.

The Opportunity:

Assist in ensuring a smooth and organized flow of daily operations related to patient admissions, discharges, and transfers, while performing reception and clerical tasks, and requisitioning necessary supplies and services from other departments.

Qualifications:

  • Demonstrates the core values of CGMH: Compassion, Accountability, Respect, Excellence, Adaptability, Teamwork
  • Completion of a two-year Medical Office Administration Diploma or equivalent
  • Medical Terminology Certification
  • At least one year of clerical and data entry experience
  • Preferred experience in an Emergency Department setting
  • Familiarity with Meditech systems is advantageous
  • Proficient in Microsoft Office applications
  • Strong keyboarding and data entry capabilities
  • Excellent customer service skills
  • Ability to perform duties with meticulous attention to detail
  • Commitment to maintaining confidentiality
  • Dedication to fostering a safe and supportive environment for patients, staff, physicians, and volunteers
  • Adherence to the responsibilities outlined in the Occupational Health and Safety Act
  • Effective communication skills in English, both written and verbal; proficiency in additional languages is a plus
  • Basic computer literacy
  • Commitment to ongoing professional development
  • Capability to perform essential duties of the position, which may include physical tasks such as moving/transferring patients
  • Proven record of excellent attendance and performance
  • Strong organizational and prioritization skills
  • Ability to work independently while effectively communicating with healthcare team members

Duties and Responsibilities:

  • Conduct order entry using the Meditech Expanse computer system when necessary
  • Manage telephone communications related to patient care coordination
  • Arrange patient transport services as needed
  • Organize patient charts and file care documents appropriately
  • Maintain clear communication with the patient care team
  • Execute clerical tasks associated with the daily operations of the Emergency Department
  • Perform additional clerical duties as required