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Key Holder

2 months ago

Delta, British Columbia, Canada MAC Full time
Unlock Your Potential as a Key Holder at MAC Tsawwassen Mills

About the Role

We are seeking a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of our store. As a Key Holder, you will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team needs to demonstrate to provide exceptional customer service and achieve sales targets.

Key Responsibilities

  • Lead by example, modelling behaviors that the sales team needs to demonstrate to provide inspirational, authentic, and personalized customer service
  • Use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation
  • Have responsibility for opening and closing the store on a rotational basis
  • Use your coaching and mentoring skills to lead the sales team to achieve sales and customer service targets

Requirements

  • Proven retail experience preferably within cosmetics
  • Ability to provide inspirational, authentic, and personalized customer service
  • Previous retail operations experience, including cash reconciliation and opening and closing the store, is desirable
  • Previous supervisory experience, including coaching/mentoring others to achieve sales and customer service targets, is desirable
  • Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment
  • Previous experience with retail point-of-sale software

What We Offer

As a Key Holder at MAC, you will have the opportunity to work in a dynamic and fast-paced environment, with a competitive remuneration and benefits package, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays, and vacation time. In addition, you may be eligible to participate in our commission/bonus plan.