Key Holder
4 weeks ago
About the Role
We are seeking a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of our store. As a Key Holder, you will lead by example, modeling the behaviors that our sales team needs to demonstrate to provide exceptional customer service and achieve sales targets.
Key Responsibilities
- Use your outstanding coaching and mentoring skills to lead the sales team and provide personalized customer service
- Carry out essential start and end of day cash reconciliation and have responsibility for opening and closing the store on a rotational basis
- Support the Store Manager and Assistant Manager in achieving sales and customer service targets
- Develop and implement strategies to improve customer engagement and sales performance
- Collaborate with the sales team to achieve sales and customer service targets
Requirements
- Proven retail experience preferably within cosmetics
- Ability to provide inspirational, authentic, and personalized customer service
- Previous retail operations experience, including cash reconciliation and opening and closing the store, is desirable
- Previous supervisory experience, including coaching/mentoring others to achieve sales and customer service targets, is desirable
- Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment
- Previous experience with retail point-of-sale software
What We Offer
As a Key Holder at MAC, you will have the opportunity to develop your skills and experience in a dynamic and fast-paced retail environment. We offer a competitive remuneration and benefits package, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays, and vacation time. In addition, we maintain highly competitive incentive compensation programs, and you may be eligible to participate in the applicable Commission/Bonus Plan.
Join Our Team
We are an equal opportunity employer and welcome applications from diverse candidates. Accommodations for job applicants with disabilities are available on request.
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