Hotel Operations Manager

2 months ago


Brampton, Ontario, Canada JRoss Recruiters Full time
Job Summary

We are seeking a highly skilled and experienced General Manager to lead our hotel operations. As a key member of our team, you will be responsible for ensuring the hotel's financial performance, guest satisfaction, and employee engagement.

Key Responsibilities
  1. Financial Management: Oversee the hotel's financial performance, including revenue management, budgeting, and forecasting.
  2. Guest Experience: Ensure that guests have an exceptional experience, from check-in to check-out, by maintaining high standards of service and quality.
  3. Team Leadership: Lead and motivate a high-performing team, providing coaching, training, and development opportunities to ensure their success.
  4. Operational Excellence: Implement and maintain operational processes and procedures to ensure efficiency, productivity, and quality.
  5. Compliance: Ensure that the hotel complies with all relevant laws, regulations, and brand standards.
Requirements
  1. Minimum 3-5 years of General Manager experience in a full-service branded property.
  2. Strong knowledge of the extended stay market and F&B is an asset.
  3. Superior Revenue Management skills and understanding of Revenue Management systems in a hotel environment.
  4. Hilton (or Marriott / big brand hotel) experience is strongly preferred.
  5. Passion to provide exemplary guest service.
  6. Ability to create and develop a dynamic team.
  7. Ability to work a flexible schedule.
  8. Valid driver's license.
  9. Ability to read, write, and speak English.
  10. Strong Computer Skills in hotel operating systems is a must.
  11. Degree in Hotel or Hospitality Management.
About Us

Our company, JRoss Recruiters, is a family-owned and operated business with a legacy of acquiring high-profile sites and developing premium branded hotels. We are committed to delivering exceptional service and value to our guests.

We are a fully integrated owner, developer, and manager of premium branded hotels, with a strong reputation for excellence in hotel operations. We are passionate about creating a dynamic team and providing a professional image at all times.

Position Type

Permanent



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