Hotel Operations Manager
2 months ago
We are seeking a highly skilled and experienced General Manager to lead our hotel operations. As a key member of our team, you will be responsible for ensuring the hotel's financial performance, guest satisfaction, and employee engagement.
Key Responsibilities- Financial Management: Oversee the hotel's financial performance, including revenue management, budgeting, and forecasting.
- Guest Experience: Ensure that guests have an exceptional experience, from check-in to check-out, by maintaining high standards of service and quality.
- Team Leadership: Lead and motivate a high-performing team, providing coaching, training, and development opportunities to ensure their success.
- Operational Excellence: Implement and maintain operational processes and procedures to ensure efficiency, productivity, and quality.
- Compliance: Ensure that the hotel complies with all relevant laws, regulations, and brand standards.
- Minimum 3-5 years of General Manager experience in a full-service branded property.
- Strong knowledge of the extended stay market and F&B is an asset.
- Superior Revenue Management skills and understanding of Revenue Management systems in a hotel environment.
- Hilton (or Marriott / big brand hotel) experience is strongly preferred.
- Passion to provide exemplary guest service.
- Ability to create and develop a dynamic team.
- Ability to work a flexible schedule.
- Valid driver's license.
- Ability to read, write, and speak English.
- Strong Computer Skills in hotel operating systems is a must.
- Degree in Hotel or Hospitality Management.
Our company, JRoss Recruiters, is a family-owned and operated business with a legacy of acquiring high-profile sites and developing premium branded hotels. We are committed to delivering exceptional service and value to our guests.
We are a fully integrated owner, developer, and manager of premium branded hotels, with a strong reputation for excellence in hotel operations. We are passionate about creating a dynamic team and providing a professional image at all times.
Position TypePermanent
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