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Process Improvement Specialist

2 months ago

Edmonton, Alberta, Canada Grainger Full time

Job Summary:

We are seeking a highly skilled Operations Manager to join our team at Grainger. As a key member of our leadership team, you will be responsible for driving continuous improvement initiatives and leading a supervisory team to achieve exceptional results.

Key Responsibilities:

  • Direct the day-to-day activities of the department, ensuring Supervisors are aligning labor resources with daily/hourly work volumes.
  • Develop and maintain standard processes, ensuring they are documented and consistently followed.
  • Monitor key performance indicators to identify opportunities to improve service quality and team results.
  • Collaborate with cross-functional management teams to align best practices across all business groups.
  • Mentor Supervisors in leading team engagement and aligning to Grainger Principles and values.
  • Develop and maintain strong business relationships with external stakeholders and suppliers.
  • Champion and develop leadership skills in the Supervisor team.
  • Lead departmental safety focus, including standardization of safety practices.

Requirements:

  • College and/or University in Supply Chain, Quality or Operations, or;
  • High school diploma with 5 years' leadership experience in a multi-shift operation with large employee populations.
  • Financial acumen and experience to support budgeting and forecasting.
  • Experience with continuous improvement, process mapping, LEAN and/or Six Sigma methodology and how to develop a continuous improvement mindset (Six Sigma Green Belt preferred).
  • Analytics including data mining, report building and presentation.
  • Project Management experience and/or education preferred.
  • Ability to prioritize multiple projects and requests.

Benefits:

  • Medical, dental, vision and prescription drug coverage.
  • Paid time off (PTO) and up to 12 company holidays per year (dependent on home province).
  • Life insurance coverage, including spousal and dependent life insurance.
  • Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns.
  • Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future.
  • Educational & Professional Membership Fee Assistance program.
  • Employee discounts, team member perks and more

Equal Opportunity Employer:

Grainger is an Equal Opportunity Workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Accommodations are available on request.