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Automotive Service Consultant
3 months ago
Key Responsibilities:
- Assessing, recommending, and documenting necessary service maintenance and repairs for clients.
- Welcoming clients in a professional and courteous manner.
- Providing tailored service that reflects the standards of our dealership.
- Collaborating with technicians to determine required maintenance and repairs.
- Creating repair orders, updating systems with pertinent details, and finalizing orders by delivering appropriate repairs and services.
- Offering service recommendations and estimated costs to clients.
- Conducting road tests of client vehicles to evaluate concerns.
- Ensuring client satisfaction aligns with company and manufacturer standards.
- Aiming to achieve the department's repair order production goals.
- Carrying out additional service-related tasks as directed by management.
Qualifications for Success:
- At least 1 year of experience as a Service Advisor in the automotive service sector.
- Experience with CDK is essential.
- Professional, friendly, and customer-focused with a strong emphasis on customer satisfaction and sales abilities.
- Capability to sell and recommend maintenance and repairs to our valued clients.
- Proficient computer skills.
- Effective communication skills and attention to detail.
- Ability to manage multiple tasks and work effectively under pressure.
Benefits Offered:
- Outstanding management support and guidance.
- Career advancement opportunities through our internal mobility program.
- Access to health, dental, and vision insurance.
- Disability, critical illness, and life insurance for unforeseen circumstances.
- Employee Assistance Plan (EAP) for wellness support for you and your family.
- Discounts on vehicles, services, and parts for you and your family.
- Discounts with retailers and service providers nationwide.
- Engaging employee events at no cost.
- Commitment to giving back to our communities.
***Compensation will be determined based on experience, knowledge, and potential bonus earnings.***
Job Type: Full Time - Permanent
Salary: $50,000 - $70,000 annually plus bonuses.
Performance Auto Group is a prominent automotive company in Southern Ontario, employing over 2000 individuals across 23 brands and 44 locations.
