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Director of Facilities
2 months ago
The Director of Facilities is a key member of the Coast Hotels team, responsible for ensuring the seamless operation and upkeep of our facilities. This dynamic leader will oversee the Maintenance and Housekeeping departments, providing superior customer service and specialized services to our guests.
Key Responsibilities- Manage all aspects of facility maintenance and housekeeping, including supervising construction projects and planning and budgeting in the hospitality industry.
- Plan, communicate, facilitate, coordinate, and oversee projects such as preventative maintenance, repairs, improvements, renovations, new construction, and overall presentation of the hotel, rooms, and parkade.
- Conduct or arrange training of co-workers and subordinates regarding safety, security, department procedures, repairs, maintenance techniques, room cleaning procedures, operational procedures, and service guidelines.
- Supervise and assist engineering staff in maintaining and repairing fire and life safety systems, room equipment, HVAC, plumbing, and electrical systems, including kitchen appliances, refrigeration equipment, pool equipment, lighting, laundry equipment, and other systems/equipment as directed.
- Prepare requisitions for replacement of bench stock items in both housekeeping and maintenance, locate and purchase materials needed for emergency repairs, provide administration of outside maintenance, contract activity of major systems (i.e., elevators, fire alarm, trash).
- Assist the General Manager in determining capital requests and managing contracts for capital projects.
- Promote preventative maintenance activities throughout the organization and guide both the Repairs and Maintenance and Housekeeping Departments.
- Conduct property audits utilizing the brand standard audit reports for both Housekeeping and Repairs and Maintenance.
- Assist in the budgeting and planning process at all hotels in the assigned area as needed.
- Comply with Brand standards and regulations to encourage safe and efficient hotel operations.
- Follow company policies and procedures and ensure adherence is achieved by field engineering staff members.
- Always provide a professional image and ensure all onsite engineers adhere to the same through appearance and dress.
- Meet with vendors and suppliers to discuss scope of work and products/materials to use in repair activities.
- Support the capital purchasing program in accordance with guidelines.
- Possess the ability to read and use design drawings, diagrams, operation manuals, and manufacturer's specifications.
- Interprets specifications of blueprints, plans, and manuals for successful supervision of activities.
- Ensure hotels operate safely, efficiently, and in accordance with regulatory agencies.
- Generate written reports and recommendations.
- Other duties as required.
- Secondary School Diploma
- Two years of college or vocational training in electrical engineering, mechanical engineering, or plumbing; plus, six years' work experience in facilities, maintenance plant operations, or engineering services.
- Proven track record of executing capital projects.
- Minimum of two years trade qualification in electrical, plumbing, refrigeration, or HVAC
- One or more certifications in plumbing, HVAC, or electrical
- Ability to lead, supervise, and motivate a minimum of 30 ambassadors.
- Advanced communication, interpersonal, and customer service skills
- Professional attitude and appearance
- Demonstrated knowledge of health & safety regulations and WHMIS
- Physical mobility and stamina
- Exemplifies Coast's core values and enjoys working in a culture of accountability
- Able to work a flexible schedule, which includes evenings, weekends, and holidays