Technical Support Specialist

5 days ago

Brooks, Canada Skycruise Tech Full time
About the Role

We are seeking a highly skilled Technical Support Specialist to join our team at Skycruise Tech. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our users, ensuring they have a seamless experience with our systems and services.

Key Responsibilities
  • Technical Support: Respond to user inquiries and resolve technical issues related to computer systems, software, and network connectivity.
  • Problem-Solving: Analyze and troubleshoot complex technical problems, using technical manuals, guides, and other resources to find solutions.
  • User Training: Provide training and guidance to users on how to use our systems and software, ensuring they have the necessary skills to perform their tasks efficiently.
  • Documentation: Maintain accurate records of problems and solutions, making it easier for other technical support analysts to resolve similar issues.
  • System Support: Provide support for business systems, networks, and internet connectivity, ensuring our users have access to the resources they need to perform their jobs.
  • Equipment Setup: Set up and configure computer equipment, including operating systems and software, to ensure it meets the needs of our users.
Work Environment

As a Technical Support Specialist at Skycruise Tech, you will work in a fast-paced environment, often under pressure to resolve technical issues quickly and efficiently. You will need to be highly organized, with excellent attention to detail and strong interpersonal skills.

Personal Qualities
  • Accuracy: Ensure that all technical issues are resolved accurately and efficiently.
  • Client Focus: Provide exceptional customer service, ensuring our users feel valued and supported.
  • Efficient Interpersonal Skills: Communicate effectively with users, colleagues, and other stakeholders, building strong relationships and resolving conflicts.
  • Initiative: Take the initiative to identify and resolve technical issues proactively, preventing problems from escalating.
  • Judgement: Use your technical expertise to make sound judgements, ensuring that technical issues are resolved in a timely and effective manner.
  • Organized: Maintain accurate records and documentation, ensuring that technical issues are tracked and resolved efficiently.
  • Team Player: Collaborate with other technical support analysts and stakeholders to resolve complex technical issues.
Support for Diverse Groups
  • Accessibility: Provide awareness training to employees to create a welcoming work environment for persons with disabilities.
  • Youth Support: Provide awareness training to employees to create a welcoming work environment for youth.
  • Veteran Support: Provide awareness training to employees to create a welcoming work environment for Veterans.
  • Indigenous Support: Provide cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.
  • Visible Minority Support: Provide diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.
Work Details
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week

  • Technical Support Specialist

    2 days ago

    Brooks, Canada Skycruise Tech Full time

    {"h1": "Technical Support Specialist", "p": "At Skycruise Tech, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, resolving issues, and ensuring a positive user experience.Responsibilities:* Provide technical support to...

  • Technical Support Specialist

    2 days ago

    Brooks, Canada Skycruise Tech Full time

    {"h1": "Technical Support Specialist", "p": "At Skycruise Tech, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, resolving issues, and ensuring a positive user experience.Responsibilities:* Provide technical support to...

  • Technical Support Specialist

    2 days ago

    Brooks, Canada Skycruise Tech Full time

    {"h2": "Job Summary", "p": "At Skycruise Tech, we are seeking a skilled Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional support to our customers, resolving technical issues, and ensuring a seamless user experience.", "ul": [{"li": "Provide technical support to...

  • Technical Support Specialist

    2 days ago

    Brooks, Canada Skycruise Tech Full time

    {"h2": "Job Summary", "p": "At Skycruise Tech, we are seeking a skilled Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional support to our customers, resolving technical issues, and ensuring a seamless user experience.", "ul": [{"li": "Provide technical support to...

  • Technical Support Specialist

    1 week ago

    Brooks, Canada Skycruise Tech Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Technical Support Specialist to join our team at Skycruise Tech. As a key member of our technical support team, you will be responsible for providing top-notch support to our customers and ensuring their technical issues are resolved efficiently and effectively.Key ResponsibilitiesTechnical...

  • Technical Support Specialist

    1 week ago

    Brooks, Canada Skycruise Tech Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Skycruise Tech. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our customers, ensuring their issues are resolved efficiently and effectively.Key ResponsibilitiesTechnical Support: Respond to customer...

  • Technical Support Specialist

    7 days ago

    Brooks, Canada Skycruise Tech Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Skycruise Tech. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our customers, ensuring their issues are resolved efficiently and effectively.Key ResponsibilitiesTechnical Support: Respond to customer...

  • Technical Support Specialist

    1 week ago

    Brooks, Canada Skycruise Tech Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Skycruise Tech. As a key member of our technical support team, you will be responsible for providing top-notch support to our customers and ensuring their technical issues are resolved efficiently and effectively.Key ResponsibilitiesTechnical Support: Respond to...

  • Technical Support Specialist

    2 weeks ago

    Brooks, Canada Skycruise Tech Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Skycruise Tech. As a key member of our technical support team, you will be responsible for providing top-notch support to our customers and ensuring their technical issues are resolved efficiently.Key ResponsibilitiesTechnical Support: Provide troubleshooting...

  • Educational Support Specialist

    4 weeks ago

    Brooks, Canada Grasslands Public Schools Full time

    Position Overview: Educational Support Specialist (ESS)Contract Details: Full-Time Employment; Probationary Period ApplicableRole Summary: The Educational Support Specialist will play a crucial role in fostering an inclusive learning environment for students requiring additional assistance. This position involves collaborating with educators and support...

  • Educational Support Specialist

    4 weeks ago

    Brooks, Canada Grasslands Public Schools Full time

    Position Overview: The role of Educational Support Specialist is a temporary, full-time position requiring 6.5 hours of work each day, totaling 32.5 hours per week.Position Duration: This role is set for a defined period, with the potential for extension based on organizational needs.Location: The position is situated within the Grasslands Public Schools...

  • Educational Support Specialist

    4 weeks ago

    Brooks, Canada Grasslands Public Schools Full time

    Position Overview: The role of Educational Support Specialist is a temporary, full-time position requiring 6.5 hours of daily commitment (32.5 hours per week).Position Duration: This position is set for a defined period, with the potential for extension based on program needs.Location: The position will be based within the Grasslands Public Schools...

  • Educational Support Specialist

    4 weeks ago

    Brooks, Canada Grasslands Public Schools Full time

    We invite qualified candidates to submit their applications.Position:Educational Support SpecialistContract Type:Full-Time; ProbationaryAssignment:Division ILocation:Eastbrook ElementaryApplication Close Date:To be determined based on applicant pool.Treaty AcknowledgementWe acknowledge the traditional territory of the Blackfoot Confederacy and other First...

  • Technical Support Specialist

    1 week ago

    Brooks, Canada JBS Food Canada Full time

    Job SummaryWe are seeking an experienced Automation Technician to join our team at JBS Food Canada's main processing facility in Brooks, Alberta. As an Automation Technician, you will be responsible for troubleshooting, repairing, and maintaining electronics and automation systems to ensure seamless production operations.Key ResponsibilitiesAssist in the...

  • Technical Support Specialist

    1 week ago

    Brooks, Canada JBS Food Canada Full time

    Job SummaryWe are seeking an experienced Automation Technician to join our team at JBS Food Canada's main processing facility in Brooks, Alberta. As an Automation Technician, you will be responsible for troubleshooting, repairing, and maintaining electronics and automation systems to ensure seamless production operations.Key ResponsibilitiesAssist in the...

  • Administrative Support Specialist

    4 days ago

    Brooks, Canada 2433055 Alberta Inc. Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team at 2433055 Alberta Inc. as an Administrative Support Specialist.Key ResponsibilitiesBudget Management: Plan and control budget and expenditures to ensure efficient use of company resources.Policies and Procedures: Establish and implement policies and...

  • Administrative Support Specialist

    4 days ago

    Brooks, Canada 2433055 Alberta Inc. Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team at 2433055 Alberta Inc. as an Administrative Support Specialist.Key ResponsibilitiesBudget Management: Plan and control budget and expenditures to ensure efficient use of company resources.Policies and Procedures: Establish and implement policies and...

  • Administrative Support Specialist

    1 week ago

    Brooks, Canada 2433055 Alberta Inc. Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at 2433055 Alberta Inc. as a permanent employee.Key ResponsibilitiesBudget Planning and ControlDevelop and implement effective budget planning and control strategies to ensure efficient use of resources.Policies and ProceduresEstablish and...

  • Information Systems Business Solutions Specialist

    2 weeks ago

    Brooks, Canada Skycruise Tech Full time

    About the RoleWe are seeking a highly skilled Information Systems Business Solutions Specialist to join our team at Skycruise Tech. As a key member of our organization, you will play a crucial role in designing, developing, and implementing information systems business solutions that meet our business requirements.Key ResponsibilitiesTechnical Requirements...

  • Information Systems Business Solutions Specialist

    2 weeks ago

    Brooks, Canada Skycruise Tech Full time

    About the RoleWe are seeking a highly skilled Information Systems Business Solutions Specialist to join our team at Skycruise Tech. As a key member of our organization, you will play a crucial role in designing, developing, and implementing information systems business solutions that meet our business requirements.Key ResponsibilitiesTechnical Requirements...