Culinary Team Lead

1 week ago

Mississauga, Ontario, Canada RK Sweets & Restaurant Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Supervisor to join our team at RK Sweets & Restaurant. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Supervise and Coordinate Staff: Lead and motivate our kitchen and service staff to ensure seamless execution of our menu and exceptional customer experience.
  • Train and Develop Staff: Provide comprehensive training to new staff members, focusing on our culinary standards, safety procedures, and customer service expectations.
  • Inventory Management: Accurately estimate ingredient and supply requirements, ensuring minimal waste and optimal stock levels.
  • Quality Control: Conduct regular quality checks to ensure that our food and service meet the highest standards.
  • Financial Management: Prepare and manage budgets, cost estimates, and reports to inform business decisions.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner.
  • Record Keeping: Maintain accurate records of stock, sales, and wastage to inform business decisions.
  • Reporting: Prepare and submit regular reports to management, highlighting key performance indicators and areas for improvement.
Work Environment and Physical Demands
  • Fast-Paced Environment: Work in a dynamic and fast-paced environment, with tight deadlines and high pressure to perform.
  • Physical Demands: Stand for extended periods, with frequent lifting, bending, and manual handling of equipment and supplies.
Personal Qualities and Skills
  • Client Focus: Demonstrate a strong commitment to delivering exceptional customer service and ensuring customer satisfaction.
  • Interpersonal Skills: Possess excellent communication and interpersonal skills, with the ability to build strong relationships with staff, customers, and suppliers.
  • Flexibility: Be adaptable and flexible, with the ability to work varied shifts, including evenings and weekends.
  • Team Player: Demonstrate a strong team spirit, with the ability to work collaboratively with colleagues to achieve shared goals.
Government Programs and Benefits
  • Recognized Employer: RK Sweets & Restaurant is a recognized employer, offering a range of benefits and opportunities for career advancement.
  • Work Term: Permanent full-time position, with a minimum of 40 hours per week.
  • Work Language: English is the primary language of communication in our restaurant.

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