Internal OEM Relations Coordinator

4 weeks ago

Burlington, Ontario, Canada Mitsubishi HC Capital Canada Full time

Mitsubishi HC Capital Canada, along with its parent organization, Mitsubishi HC Capital America, stands as the foremost non-captive, nonbank commercial finance entity in North America. We are consistently evolving to foster a sustainable and prosperous future, generating social value by maximizing asset potential.

By joining Mitsubishi HC Capital Canada, you will become a vital member of a skilled team that provides adaptable commercial financing solutions tailored to the unique requirements of Canadian enterprises.

Our distinctive collaborative culture emphasizes employee well-being, accountability, career advancement, inclusivity, and positive leadership in our daily operations.

Moreover, our dedicated sales team focused on sustainable development and our community action committee empower us to make a substantial social and environmental impact.

Position Overview:

As a key member of the Original Equipment Manufacturer (OEM) Program Development Unit (Center of Excellence – COE), the Internal Program Manager will serve as the internal authority on our OEM relationships. This role encompasses various responsibilities, including managing legal documentation, standardizing needs assessments, and communication strategies with manufacturers, analyzing client requirements to deliver comprehensive and tailored solutions, and providing marketing resources to vendors and manufacturers.

Key Responsibilities:

  • Draft and update legal documentation for programs.
  • Facilitate new OEM program credit approvals for the floorplan segment.
  • Collaborate with the SFE team to create effective tracking tools for results.
  • Establish a regular operational cadence with division VPs and Team Leaders regarding program outcomes (per dealer) to address inquiries, discuss concerns, and explore improvement opportunities.
  • Work with the marketing team to develop standardized presentation templates for sharing with OEMs and dealers (Retail and Floorplan).
  • Conduct market research on potential new OEMs in Canada and the US, coordinating initial outreach and meetings with the COE Leader.
  • Assist the COE Leader and External Program Manager in business development initiatives.
  • Manage annual credit renewals for active OEMs.
  • Organize monthly discussions to present results to Account Managers covering dealers within each program, sharing success stories, identifying gaps, and uncovering opportunities.
  • Master the subsidy request process and support the team, dealers, and OEMs with related needs.
  • Prepare monthly reviews of the OEM portfolio for the Senior Leadership Team, including performance metrics (results, delinquency, etc.) and business development activities.

Ideal Candidate Profile:

  • 3-5 years of experience in equipment financing.
  • Proven experience in managing relationships with manufacturers and/or enhancing sales force effectiveness.
  • Bilingual proficiency in English and French is preferred to serve clients across all Canadian provinces.
  • Strong financial and business analytical skills.
  • Excellent communication and negotiation abilities.
  • Results-driven and action-oriented mindset.

What We Offer:

  • Permanent full-time employment.
  • A flexible work environment with options for remote work.
  • Generous vacation and flexible leave policies from the start.
  • Personal spending account.
  • Competitive compensation package, including a bonus structure.
  • Group retirement plan with employer contributions.
  • Comprehensive group insurance program partially funded by the company.
  • Numerous opportunities for professional development and access to an online training platform.
  • A wellness program focused on mental, physical, financial, and social health.
  • Employee and family assistance program available at all times.

We appreciate all applicants in advance. If selected for an interview, you will be contacted directly. Mitsubishi HC Capital Canada values diversity and is committed to accessibility. If you require accommodation due to a disability, please inform the Human Resources Recruiter.


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