Lead User Experience Designer

4 weeks ago


Québec, Quebec, Canada Ciena Canada, Inc. Full time

Ciena Canada, Inc. is dedicated to a people-centric approach. Our organization fosters a culture that emphasizes a personalized and adaptable work environment, empowering individuals to pursue their passions, growth, and sense of belonging.

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Ciena's Navigator Network Control Suite provides a comprehensive array of applications that utilize AI-driven, automated solutions to manage and enhance our clients' multi-layer IP and optical networks.

We are in search of a Senior UX Designer with over 4 years of professional experience to become a vital part of our UX team. Do you have a proven history of crafting outstanding user experiences that contribute to the success of enterprise users? Are you eager to delve into and design for a complex field? Are you well-versed in user research methodologies and passionate about employing these techniques to ensure a user-focused design process? If this resonates with you, we have an excellent opportunity for your career advancement.

Your Contributions:

As a member of our team, you will be instrumental in developing robust yet user-friendly enterprise products. Your responsibilities will include:

Collaborating with Product Managers, Solution Architects, Developers, Subject Matter Experts, and System Engineers to gather and define detailed requirements, design user workflows, and create comprehensive UX specifications that enhance user satisfaction. Utilizing your expertise in research, analytics, and user validation methods to assist the team in gathering insights and confirming design choices. Producing wireframes, interactive prototypes, and visual designs that effectively convey your design ideas, informed by user research insights. Working closely with developers to ensure the practicality and successful execution of your designs while advocating for user-centered design principles. Engaging effectively within a cross-functional team environment, where communication with diverse stakeholders is essential. Promoting consistency in UX across various interfaces within our product portfolio.

Expectations from You:

Proactivity – You are a self-motivated individual who thrives with minimal supervision and is dedicated to meeting challenging deadlines. Communication Skills – You have the ability to adapt your messaging to resonate with different audiences, ensuring clarity and consensus among internal stakeholders and external clients. Flexibility – You excel in both independent work and collaborative team settings. Relationship Building – You can quickly establish trust and foster collaboration across various teams and locations. Adaptability – You can swiftly make critical decisions and navigate competing priorities. Commitment to Innovation – You stay informed about market trends and are eager to generate new ideas and solutions.

Essential Qualifications:

A minimum of 4 years of professional experience in User Experience Design. A degree in Interaction Design, Human-Computer Interaction, or a related discipline. Demonstrated experience as a UX Designer, with a strong portfolio that highlights your design process and the impact of your work on enterprise-level products. Proven ability to leverage user research, analytics, and validation techniques to inform design decisions. A thorough understanding of user-centered design principles, including user research, testing, A/B testing, rapid prototyping, heuristic analysis, usability, and accessibility considerations. Strong collaboration and communication skills, with the capability to effectively present and explain design concepts to stakeholders. Experience in UX design for enterprise applications (e.g., telecommunications, utilities, manufacturing, or healthcare). Proficiency in design and prototyping tools such as Sketch, Adobe XD, Figma, Axure, or similar. Familiarity with Agile development methodologies is advantageous. Knowledge of HTML, CSS, and coding principles is a plus.

If you are a skilled UX Designer with experience in research, analytics, and user validation techniques, looking for an exciting opportunity to influence enterprise products while collaborating with a talented cross-functional team, we would be eager to hear from you.

At Ciena, we are committed to cultivating an environment where our employees feel respected, valued, and heard. We embrace the diversity of our workforce and recognize our employees as individuals. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If you require any accommodation measures during the recruitment process, please inform us.



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