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Lead User Experience Designer
3 months ago
Ciena Canada, Inc. embraces a people-centric approach, fostering a culture that emphasizes a personalized and adaptable work environment. Our commitment to individual passions, growth, and wellbeing is at the forefront of our operations. As a technology leader, we prioritize human values, aligning our business objectives with significant social and community contributions.
Ciena's Navigator Network Control Suite provides a comprehensive array of applications that utilize AI-driven, automated solutions to manage and enhance our clients' multi-layer IP and optical networks.
We are in search of a Senior User Experience Designer with over 4 years of professional expertise to enhance our UX team. Do you possess a proven history of crafting outstanding user experiences that empower enterprise users? Are you eager to delve into and design for intricate domains? Are you well-versed in user research methodologies and passionate about employing these techniques to ensure user-centered design? If so, this is an excellent opportunity for you to advance your career.
Your Contributions:
In this role, you will be instrumental in developing powerful yet user-friendly enterprise products. Your responsibilities will include:
- Collaborating with Product Managers, Solution Architects, Developers, Subject Matter Experts, and System Engineers to gather and define detailed requirements, design user workflows, and create comprehensive UX specifications that enhance user satisfaction.
- Utilizing your expertise in research, analytics, and user validation methods to assist the team in gathering insights and confirming design choices.
- Producing wireframes, interactive prototypes, and visual designs that effectively convey your design ideas, grounded in user research findings.
- Working closely with developers to ensure the feasibility and successful execution of your designs, while advocating for user-centered design principles to keep the user at the core of all design decisions.
- Navigating a cross-functional team environment—communicating effectively with diverse stakeholders who may not be familiar with UX design.
- Promoting consistency in UX across various interfaces within our product portfolio.
Expectations from You:
- Proactivity: You are a self-motivated individual who operates with minimal guidance and is dedicated to meeting challenging deadlines.
- Communication Skills: You have the ability to influence and adapt your messaging to ensure clarity and consensus among internal stakeholders and external clients.
- Flexibility: You can work independently as well as collaboratively within a larger team.
- Relationship Building: You can quickly establish trusted connections and effectively collaborate across various groups and locations.
- Adaptability: You can make informed decisions and manage shifting priorities with ease.
- Commitment to Innovation: You stay informed about market trends and competitive developments, consistently seeking to generate new ideas and solutions.
Essential Qualifications:
- A minimum of 4 years of professional experience in User Experience Design.
- A degree in Interaction Design, Human-Computer Interaction, or a related discipline.
- A strong portfolio demonstrating your design process and the impact of your work on customer-facing enterprise products.
- Proven experience utilizing user research, analytics, and validation techniques to inform design decisions.
- A solid understanding of user-centered design principles, including user research, testing, A/B testing, rapid prototyping, heuristic analysis, usability, and accessibility design.
- Excellent communication and collaboration skills, with the ability to effectively present and explain design concepts to stakeholders.
- Experience in UX design for enterprise applications (e.g., telecommunications, utilities, manufacturing, or healthcare).
- Proficiency in design and prototyping tools such as Sketch, Adobe XD, Figma, Axure, or similar software.
- Familiarity with Agile development practices is a plus.
- Knowledge of HTML, CSS, and coding principles is advantageous.
If you are a skilled UX Designer with experience in research, analytics, and user validation techniques, and are looking for an opportunity to make a significant impact in the realm of enterprise products while collaborating with a talented cross-functional team, we encourage you to consider this position.
Ciena is dedicated to creating and maintaining an environment where all employees feel respected, valued, and heard. We celebrate the diversity of our workforce and uphold the principle of equal opportunity for all individuals, including those with disabilities and protected veteran status.