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HVAC Technical Advisor

2 months ago

Québec, Quebec, Canada Le Groupe Master Full time
Job Summary

We are seeking a skilled HVAC Technical Advisor to join our team at Le Groupe Master. As a key member of our after-sales support team, you will be responsible for providing technical assistance to our customers.

Key Responsibilities
  • Troubleshoot and diagnose issues over the phone and on-site
  • Manage repairs with suppliers
  • Assist with equipment start-up in collaboration with contractors
  • Document claims and write commissioning assistance reports
Requirements
  • DEP in refrigeration or DEC in building mechanics, or equivalent experience
  • Tag 1 gas card required
  • Excellent communication and organizational skills
  • Initiative and resourcefulness
  • Diplomacy and courtesy
  • Good knowledge of refrigeration and hydronic systems
  • Proficiency in English and French
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and stimulating work environment
  • Flexible remote work policy
About Us

Le Groupe Master is a leading distributor of HVAC-R products in Canada, with over 1,600 employees across 55 branches. We are committed to providing exceptional customer service and supporting our employees in their careers.