Insurance Account Manager

7 days ago


Saskatchewan, Canada HK Henderson Full time
Job Title: Manager of Account Manager

Job Summary:

The Manager of Account Manager is a key role in our company, responsible for managing a portfolio of clients and providing exceptional customer service. This position requires a strong understanding of commercial insurance and the ability to work closely with advisors and other service teams to deliver outstanding results.

Key Responsibilities:

  • Manage a book of business, servicing clients in a courteous and professional manner
  • Work closely with advisors to obtain, maintain, and expand business
  • Provide direction to associates and account administrators
  • Lead the process to acquire information for renewal, manage pre-renewal meetings, and initiate account planning
  • Manage account documentation promptly and accurately
  • Continuously review client's coverages, exposures, and loss experience
  • Accompany account executives and advisors to prospect and client meetings
  • Ensure accurate and timely servicing and billing of accounts
  • Stay informed about industry trends, market conditions, and emerging risks

Requirements:

  • Solid understanding of commercial insurance
  • Level 2 license or equivalent and relevant industry experience
  • Strong mentorship skills and teaming capability
  • Advanced skills in Microsoft Office Suite and internal Broker Management Systems (EPIC)

About HK Henderson:

HK Henderson is a leading insurance company dedicated to providing exceptional customer service and delivering outstanding results. We are committed to building long-term relationships with our clients and partners.



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