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Insurance Account Manager
2 months ago
Job Summary:
The Manager of Account Manager is a key role in our company, responsible for managing a portfolio of clients and providing exceptional customer service. This position requires a strong understanding of commercial insurance and the ability to work closely with advisors and other service teams to deliver outstanding results.
Key Responsibilities:
- Manage a book of business, servicing clients in a professional and courteous manner
- Work closely with advisors to obtain, maintain, and expand business
- Provide direction to associates and account administrators
- Lead the renewal process with clients, ensuring prompt responses from carriers
- Communicate with advisors on all incoming new claims
- Manage account documentation, including routine inquiries, quotes, binders, and insurance contracts
- Review client coverages, exposures, and loss experience to determine product/service requirements
- Accompany account executives and advisors to prospect and client meetings
- Ensure accurate and timely servicing and billing of accounts
- Stay informed about industry trends, market conditions, and emerging risks
Requirements:
- Level 2 license or equivalent and relevant industry experience
- Solid mentorship skills and teaming capability
- Strong business acumen and customer service skills
- Advanced skills in Microsoft Office Suite and internal Broker Management Systems (EPIC)
About Us:
HK Henderson is a leading insurance company dedicated to providing exceptional customer service and delivering outstanding results. We are committed to building long-term relationships with our clients and partners.
