Store Experience and Services Manager
17 hours ago
We are seeking a highly skilled and experienced Store Experience and Services Manager to join our team at Sephora Canada. As a key member of our retail leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and leading a high-performing team of Beauty Advisors.
Key Responsibilities- Training and Development: Develop and execute comprehensive training programs for new hires and existing Beauty Advisors, ensuring they have the skills and knowledge to deliver outstanding customer service and drive sales.
- Client Experience: Lead the client experience initiative within the store, ensuring timely responses to client feedback and resolving any issues or concerns.
- Talent Management: Recruit, select, and develop top talent for the store, including Beauty Advisors and other retail leadership roles.
- Store Operations: Collaborate with the store leadership team to drive sales growth, manage inventory, and maintain a high level of customer satisfaction.
- Employee Engagement: Foster a positive and inclusive work environment, promoting Sephora's values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, and Initiative.
- 2-4 years of experience in a similar role at a similar volume store or equivalent internal experience.
- Exceptional leadership and influential skills.
- Proven ability to lead and build top-performing teams.
- Flexible availability to work during peak retail hours, including nights, weekends, and holidays.
Sephora Canada is a leading beauty retailer committed to providing an exceptional customer experience and fostering a positive and inclusive work environment. We offer a competitive compensation package, comprehensive training and development programs, and opportunities for career growth and advancement.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about beauty, customer service, and leadership, we encourage you to apply for this exciting opportunity.
-
Store Experience and Services Manager
2 days ago
Sudbury, Ontario, Canada Sephora Full timeAbout the RoleWe are seeking a highly skilled and experienced Store Experience and Services Manager to join our team at Sephora Canada. As a key member of our retail leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and leading a high-performing team of Beauty Advisors.Key ResponsibilitiesTraining...
-
Store Experience and Services Manager
2 days ago
Sudbury, Ontario, Canada Sephora Full timeAbout the RoleWe are seeking a highly skilled and experienced Store Experience and Services Manager to join our team at Sephora Canada. As a key member of our retail leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and leading a high-performing team of Beauty Advisors.Key ResponsibilitiesTraining...
-
Store Experience and Services Manager
6 days ago
Sudbury, Ontario, Canada Sephora Full timeAbout the RoleWe are seeking a highly skilled and experienced Store Experience and Services Manager to join our team at Sephora Canada. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and leading a high-performing team of Beauty Advisors.Key ResponsibilitiesCustomer...
-
Store Experience and Services Manager
5 days ago
Sudbury, Ontario, Canada Sephora Full timeAbout the RoleWe are seeking a highly skilled and experienced Store Experience and Services Manager to join our team at Sephora Canada. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and leading a high-performing team of Beauty Advisors.Key ResponsibilitiesCustomer...
-
Stage Experience and Services Manager, Stores
2 weeks ago
Sudbury, Ontario, Canada Sephora Full timeAbout the RoleWe are seeking a highly skilled and experienced Stage Experience and Services Manager to join our team at Sephora Canada. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and leading a high-performing team of Beauty Advisors.Key ResponsibilitiesTraining...
-
Sudbury, Ontario, Canada Sephora Full timeAbout the RoleWe are seeking a highly skilled and experienced Stage Experience and Services Manager to join our team at Sephora Canada. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and leading a high-performing team of Beauty Advisors.Key ResponsibilitiesTraining...
-
Sephora Experience and Services Manager
2 days ago
Sudbury, Ontario, Canada Sephora Full time{"Job Overview": "As a Stage Experience and Services Lead, you will be responsible for overseeing the execution of services, classes, and events within a Sephora location. You will ensure that all Services Coordinators and cast perform Sephora's services within Sephora standards, providing outstanding client service and driving sales.Key Responsibilities:*...
-
Sephora Experience and Services Manager
2 days ago
Sudbury, Ontario, Canada Sephora Full time{"Job Overview": "As a Stage Experience and Services Lead, you will be responsible for overseeing the execution of services, classes, and events within a Sephora location. You will ensure that all Services Coordinators and cast perform Sephora's services within Sephora standards, providing outstanding client service and driving sales.Key Responsibilities:*...
-
Customer Experience Manager
5 days ago
Sudbury, Ontario, Canada CareerBeacon Full timeAbout the RoleCareerBeacon is seeking a highly skilled and experienced Customer Experience Manager to join our team. As a key member of our store leadership and management team, you will be responsible for overseeing the execution of store standards across the entire store, including customer service, department readiness, and operational process.Key...
-
Customer Experience Manager
6 days ago
Sudbury, Ontario, Canada CareerBeacon Full timeAbout the RoleCareerBeacon is seeking a highly skilled and experienced Customer Experience Manager to join our team. As a key member of our store leadership and management team, you will be responsible for overseeing the execution of store standards across the entire store, including customer service, department readiness, and operational process.Key...
-
Customer Experience Manager
1 week ago
Sudbury, Ontario, Canada Home Depot Full timeAbout the Role:The Customer Experience Manager is a key member of the store leadership team, responsible for overseeing the execution of store standards across the entire store. This includes customer service, department readiness, and operational process. The ideal candidate will have a strong background in retail management and be able to coach associates...
-
Customer Experience Manager
1 week ago
Sudbury, Ontario, Canada Home Depot Full timeAbout the Role:The Customer Experience Manager is a key member of the store leadership team, responsible for overseeing the execution of store standards across the entire store. This includes customer service, department readiness, and operational process. The ideal candidate will have a strong background in retail management and be able to coach associates...
-
Customer Experience Manager
5 hours ago
Sudbury, Ontario, Canada The Home Depot Canada Full timeCustomer Experience Manager Job DescriptionAbout the Role:The Customer Experience Manager is a key member of the store leadership and management team, responsible for overseeing the execution of store standards across the entire store. This includes customer service, department readiness, and operational process.Key Responsibilities:Drive customer service...
-
Customer Experience Manager
2 hours ago
Sudbury, Ontario, Canada The Home Depot Canada Full timeCustomer Experience Manager Job DescriptionAbout the Role:The Customer Experience Manager is a key member of the store leadership and management team, responsible for overseeing the execution of store standards across the entire store. This includes customer service, department readiness, and operational process.Key Responsibilities:Drive customer service...
-
Retail Store Manager
3 days ago
Sudbury, Ontario, Canada The Body Shop Full time{"h1": "Retail Store Manager - A Leadership Opportunity", "p": "As a Retail Store Manager at The Body Shop, you will be responsible for leading a team of customer consultants to deliver exceptional customer experiences and drive sales results. Your role will involve shaping a customer-focused store experience, problem-solving, and communicating effectively...
-
Retail Store Manager
2 days ago
Sudbury, Ontario, Canada The Body Shop Full time{"h1": "Retail Store Manager - A Leadership Opportunity", "p": "As a Retail Store Manager at The Body Shop, you will be responsible for leading a team of customer consultants to deliver exceptional customer experiences and drive sales results. Your role will involve shaping a customer-focused store experience, problem-solving, and communicating effectively...
-
Customer Experience Manager
1 week ago
Sudbury, Ontario, Canada Laura Canada Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Experience Lead to join our team at Laura Canada. As a key member of our retail team, you will be responsible for delivering exceptional customer service and driving sales growth.Key ResponsibilitiesCustomer ServiceProvide coaching and feedback to team members to maintain high standards...
-
Customer Experience Manager
1 week ago
Sudbury, Ontario, Canada Laura Canada Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Experience Lead to join our team at Laura Canada. As a key member of our retail team, you will be responsible for delivering exceptional customer service and driving sales growth.Key ResponsibilitiesCustomer ServiceProvide coaching and feedback to team members to maintain high standards...
-
Stage Experience and Services Lead
1 week ago
Sudbury, Ontario, Canada Sephora USA, Inc Full timeJob SummaryWe are seeking a highly skilled and experienced Stage Experience and Services Lead to join our team at Sephora USA, Inc. As a key member of our store operations team, you will be responsible for overseeing all on-stage experiences and services within a specific Sephora location.Key ResponsibilitiesTraining and Development: Ensure that Services...
-
Stage Experience and Services Lead
1 week ago
Sudbury, Ontario, Canada Sephora USA, Inc Full timeJob SummaryWe are seeking a highly skilled and experienced Stage Experience and Services Lead to join our team at Sephora USA, Inc. As a key member of our store operations team, you will be responsible for overseeing all on-stage experiences and services within a specific Sephora location.Key ResponsibilitiesTraining and Development: Ensure that Services...
