Sales Distribution Director
4 weeks ago
Our client is a leading company in the dairy industry, dedicated to providing high-quality products to customers across the globe.
Job SummaryWe are seeking a highly skilled Sales Distribution Director to join our team. As a key member of our sales team, you will be responsible for providing support to traders by serving as a liaison to all parties involved in the customer order fulfillment process.
Key Responsibilities- Communicate with sales, customers, suppliers, plants, and warehouses to ensure seamless order fulfillment
- Respond to or redirect customer inquiries, including document requests, complaints, return orders, and test result questions
- Process purchase orders, confirm availability, and enter purchase orders and sales orders
- Coordinate with traders, warehouse, and quality assurance departments to provide updates on all orders
- Prepare and process import and/or export documentation for cross-border and international shipments
- Maintain the Trading System database to ensure accurate customer, supplier, product, and pricing information
- Invoice sales orders and process vendor invoices in a timely and accurate manner
- Provide support to traders with customer requests, claims, samples, material planning, and documentation
- Experience with Microsoft Office suite programs
- Problem analysis and problem-solving skills
- 3-6 years in customer service or logistics (an asset)
- Post-secondary education (an asset)
- Bilingual in French (an asset)
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.
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