Client Solutions Manager

1 day ago


Edmonton, Alberta, Canada Gallagher Full time
About the Role

We are seeking a highly skilled and experienced Client Solutions Manager to join our team at Gallagher. As a Client Solutions Manager, you will be responsible for managing a designated portfolio of commercial clients, driving business retention, and continually building upon customer relationships.

Key Responsibilities
  • Support a designated portfolio of commercial clients, playing the lead role in business retention and continually building upon customer relationships.
  • Review accounts at renewal, taking the vital steps in placing coverage required by the client, remarketing when required, adhering to binding authority set out by carriers.
  • Respond to client inquiries quickly and efficiently, maintaining the quick turnaround time for any actions required on behalf of the client.
  • Identify upselling and cross-selling opportunities, driving the creation of quality leads, working with Account Executives in binding the client.
  • Consistently act to upgrade insurance market knowledge, staying on top of new products and policy changes.
  • Work with Account Executives on cross-selling opportunities and accessing resources within Gallagher.
About You

To be successful in this role, you will need to have:

  • 5+ years of commercial insurance brokering experience.
  • CAIB, CIP, CRM or other relevant certifications/designations highly valued.
  • Active and in good standing provincial license.
  • Knowledge of EPIC considered an asset.
  • Secondary School Diploma required, College or University Degree preferred.
What We Offer

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits, including:

  • Flexible medical & dental coverage to meet your household's needs.
  • Life, Dependent Life and AD & D Insurance options.
  • Retirement savings including RRSP including a company match, TFSA, pension and more.
  • Employee Stock Purchase Plan.
  • Other benefits include: Educational expense reimbursement, Employee assistance programs, Discounted gym membership (GoodLife Fitness), Opportunity for flexible work arrangements, Paid sick days & personal days, Paid Time Off to Volunteer, Employee education recognition program, Employee referral bonus program, LifeWorks Employee Assistance Program, Matching Gift Program.


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