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Client Solutions Manager

2 months ago

Edmonton, Alberta, Canada GGB - Global Full time
About the Role

We are seeking a highly skilled Client Solutions Manager to join our team at GGB - Global. As a key member of our commercial insurance brokerage team, you will be responsible for delivering exceptional customer service to our clients, managing existing portfolios, and driving business growth.

Key Responsibilities
  • Support a designated portfolio of commercial clients, providing expert advice and guidance on insurance solutions.
  • Review accounts at renewal, ensuring seamless placement of coverage and remarketing as required.
  • Respond to client inquiries promptly and efficiently, maintaining high levels of customer satisfaction.
  • Identify upselling and cross-selling opportunities, driving business growth and revenue.
  • Stay up-to-date with new products and policy changes, ensuring expertise in risk management and insurance solutions.
About You

We are looking for a highly motivated and experienced professional with a strong background in commercial insurance brokering. Key requirements include:

  • 5+ years of experience in commercial insurance brokering.
  • CAIB, CIP, CRM, or other relevant certifications/designations.
  • Active and in good standing provincial license.
  • Knowledge of EPIC considered an asset.
  • Secondary School Diploma required, College or University Degree preferred.
What We Offer

We offer a competitive salary, great teams, and exciting career opportunities. Our benefits package includes:

  • Flexible medical & dental coverage.
  • Life, Dependent Life, and AD & D Insurance options.
  • Retirement savings including RRSP, TFSA, pension, and more.
  • Employee Stock Purchase Plan.

We value inclusion and diversity, and we are committed to creating a workplace that is welcoming and inclusive for all employees. We believe that diversity is a strength, and we are proud to be an equal opportunity employer.