Senior Manager, Client Experience and Engagement
3 days ago
We are seeking a Senior Manager, Client Experience to join our team at Scotiabank.
Key Responsibilities- Oversee the National Customer Satisfaction (NPS) program to drive engagement, satisfaction, loyalty, retention, and primacy.
- Develop and implement strategies to improve customer experience and satisfaction.
- Collaborate with cross-functional teams to identify and prioritize customer needs and pain points.
- Analyze customer feedback and data to inform business decisions and drive growth.
- Lead and manage a team of professionals to achieve business objectives.
- Proven experience in customer experience and loyalty management.
- Strong analytical and problem-solving skills.
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
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Senior Client Engagement Manager
4 weeks ago
Toronto, Ontario, Canada Broadridge Full timeAt Broadridge, we have cultivated an environment where our primary objective is to empower individuals to achieve greater success. If you are enthusiastic about advancing your career while assisting others in their journeys, we invite you to explore opportunities with our team. Broadridge Advisor Solutions is in search of a Senior Client Engagement Manager...
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Senior Client Engagement Manager
4 weeks ago
Toronto, Ontario, Canada Broadridge Full timeAt Broadridge, we have cultivated an environment where our primary objective is to empower individuals to achieve greater success. If you are enthusiastic about advancing your career while assisting others in their journeys, we invite you to explore opportunities with our team. Broadridge Advisor Solutions is in search of a Senior Client Engagement Manager...
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Client Engagement Manager
4 weeks ago
Toronto, Ontario, Canada Akaraisin Full timeAbout AkaraisinAkaraisin is a leading provider of innovative SaaS solutions that empower organizations to enhance their fundraising capabilities. Our platform supports over 300 significant causes, addressing critical issues such as mental health, animal welfare, food security, disease research, and international development.Role OverviewAs a Client...
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Senior Manager, Client Experience Specialist
2 days ago
Toronto, Ontario, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly skilled Senior Manager, Client Experience to join our team at Scotiabank. As a key member of our organization, you will be responsible for overseeing our Net Promoter Score (NPS) program, driving engagement, satisfaction, loyalty, retention, and primacy within our International Wealth Management (IWM) division.Key...
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Senior Manager, Client Experience Specialist
3 days ago
Toronto, Ontario, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly skilled Senior Manager, Client Experience to join our team at Scotiabank. As a key member of our organization, you will be responsible for overseeing our Net Promoter Score (NPS) program, driving engagement, satisfaction, loyalty, retention, and primacy within our International Wealth Management (IWM) division.Key...
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Bilingual Senior Manager Client Experience
4 days ago
Toronto, Ontario, Canada Scotiabank Full timeSenior Manager, Client Experience and Lifecycle Management Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture. About Global Transaction Banking Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with effective...
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Client Engagement Manager
1 month ago
Toronto, Ontario, Canada Lotus Flare Full timeAs a Manager of Client Engagement at LotusFlare, you will lead the day-to-day delivery of high-quality, complex execution of various digital projects while building a trusted relationship with the clients. Your role is to oversee a portfolio of LotusFlare's customers and enterprise software solutions, guiding the client and team members towards project...
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Client Engagement Manager
7 days ago
Toronto, Ontario, Canada The First Nations Financial Management Board (FMB) Full timeJob DescriptionJob Title: Relationship Development SpecialistJob Summary:The First Nations Financial Management Board (FMB) is seeking a highly skilled Relationship Development Specialist to join our team. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our clients, stakeholders, and...
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Client Engagement Manager
6 days ago
Toronto, Ontario, Canada The First Nations Financial Management Board (FMB) Full timeJob DescriptionJob Title: Relationship Development SpecialistJob Summary:The First Nations Financial Management Board (FMB) is seeking a highly skilled Relationship Development Specialist to join our team. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our clients, stakeholders, and...
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Client Engagement Manager
7 days ago
Toronto, Ontario, Canada The First Nations Financial Management Board (FMB) Full timeJob DescriptionJob Title: Relationship Development SpecialistJob Summary:The First Nations Financial Management Board (FMB) is seeking a highly skilled Relationship Development Specialist to join our team. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our clients, stakeholders, and...
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Senior Manager, Client Experience Specialist
4 days ago
Old Toronto, Ontario, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly skilled Senior Manager, Client Experience to join our team at Scotiabank. As a key member of our organization, you will be responsible for overseeing the Net Promoter Score (NPS) program, driving engagement, satisfaction, loyalty, retention, and primacy within our International Wealth Management division.Key...
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Senior Manager, Client Experience Specialist
4 days ago
Old Toronto, Ontario, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly skilled Senior Manager, Client Experience to join our team at Scotiabank. As a key member of our organization, you will be responsible for overseeing the Net Promoter Score (NPS) program, driving engagement, satisfaction, loyalty, retention, and primacy within our International Wealth Management division.Key...
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Old Toronto, Ontario, Canada The Post At Mint Hill Llc Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Manager to join our team at The Post At Mint Hill Llc. As a Senior Manager, Client Experience, you will play a key role in driving the success of our clients and delivering exceptional results.Key ResponsibilitiesSupport the overall account lead in sharing responsibilities for executional...
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Old Toronto, Ontario, Canada The Post At Mint Hill Llc Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Manager to join our team at The Post At Mint Hill Llc. As a Senior Manager, Client Experience, you will play a key role in driving the success of our clients and delivering exceptional results.Key ResponsibilitiesSupport the overall account lead in sharing responsibilities for executional...
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Senior Solutions Manager, Customer Engagement
4 weeks ago
Toronto, Ontario, Canada Amazon Full timeSenior Solutions Manager, Customer Engagement As a Senior Solutions Manager at Amazon Web Services (AWS), you will play a pivotal role in guiding AWS clients through their extensive transition to cloud technologies. In this prominent position, you will ensure seamless collaboration among all AWS teams to achieve optimal results for our clients. You will...
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Senior Director, Client Experience
3 days ago
Toronto, Ontario, Canada Weber Shandwick Full timeJob SummaryWe are seeking a highly skilled Senior Manager, Client Experience to join our team at Weber Shandwick. As a key member of our Consumer Practice, you will be responsible for delivering exceptional client experiences and driving business growth.Key ResponsibilitiesDevelop and execute client experience strategies that meet business...
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Senior Director, Client Experience
3 days ago
Toronto, Ontario, Canada Weber Shandwick Full timeJob SummaryWe are seeking a highly skilled Senior Manager, Client Experience to join our team at Weber Shandwick. As a key member of our Consumer Practice, you will be responsible for delivering exceptional client experiences and driving business growth.Key ResponsibilitiesDevelop and execute client experience strategies that meet business...
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Client Engagement Director
4 weeks ago
Old Toronto, Ontario, Canada Fuse Marketing Group Inc Full timeWe are seeking an experienced professional to enhance our operations at Fuse Marketing Group Inc. Our firm is committed to delivering captivating work and fostering brands that resonate with audiences. With nearly two decades of experience, we have cultivated a creative environment where each project, campaign, and individual is a harmonious blend of insight...
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Senior Leader
6 days ago
Toronto, Ontario, Canada Sienna Senior Living Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Executive Director to join our team at Sienna Senior Living. As a key member of our Long Term Community Management team, you will play a critical role in driving the success of our organization.Key ResponsibilitiesBuild and lead a high-performing management team to deliver exceptional...
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Senior Leader
1 week ago
Toronto, Ontario, Canada Sienna Senior Living Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Executive Director to join our team at Sienna Senior Living. As a key member of our Long Term Community Management team, you will play a critical role in driving the success of our organization.Key ResponsibilitiesBuild and lead a high-performing management team to deliver exceptional...