Wholesale Parts Associate

3 weeks ago


Oakville, Ontario, Canada Budds' Group of Companies Full time
About the Job

The Budds' Chevrolet Cadillac Buick GMC Parts department is seeking a skilled and detail-oriented Wholesale/Front Counter Parts Associate to join our team. As a key member of our parts department, you will be responsible for providing exceptional customer service, managing inventory, and maintaining a safe and organized work environment.

Key Responsibilities:
  • Assist customers with parts needs and provide accurate information about our products.
  • Answer phone calls and emails from mechanical and body shop customers, ensuring prompt and professional communication.
  • Support retail customers with their parts needs, providing a positive and helpful experience.
  • Maintain accurate inventory levels, ensuring that stock is up-to-date and easily accessible.
  • Assist with shipping and receiving, ensuring that parts are delivered efficiently and effectively.
  • Order parts in a timely manner, ensuring that customers receive their orders promptly.
  • Stay up-to-date on software and reports, using this information to improve our parts department's efficiency and effectiveness.
  • Support the back/tech counter as needed, providing assistance and expertise to our team members.
Requirements:
  • Previous experience in a parts counter role is preferred, but not required.
  • A strong understanding of automotive knowledge and principles is essential.
  • Excellent communication and sales skills are necessary to provide exceptional customer service.
  • Computer proficiency is required, with the ability to learn and adapt to new software and systems.
What We Offer:

We are looking for a team member who is proficient in time management, organization, and maintaining positive relationships with a high degree of communication. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.

Hours of operation: Monday to Friday, 8 am to 5 pm, and every third Saturday from 8 am to 12 pm. Flexibility is required when necessary.



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