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Retail Store Manager

2 months ago

Hagersville, Ontario, Canada PIONEER ON THE RUN Full time
Retail Store Supervisor Job Description

Pioneer on the Run is seeking a highly skilled Retail Store Supervisor to join our team. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Team Leadership: Supervise and coordinate the activities of sales floor staff, providing guidance and support to ensure seamless store operations.
  • Merchandise Management: Order and manage inventory, authorize returns, and maintain accurate records to optimize stock levels and minimize waste.
  • Sales and Customer Service: Assign sales workers to duties, train staff, and provide exceptional customer service to drive sales growth and customer satisfaction.
  • Reporting and Analysis: Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions and drive improvement.
  • Problem-Solving: Resolve issues that may arise, including customer complaints, supply shortages, and other operational challenges.
Requirements:
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year
  • Language: English
  • Work Hours: 30 hours per week
Work Environment:

Pioneer on the Run offers a fast-paced work environment with opportunities for growth and development. As a Retail Store Supervisor, you will work under pressure, requiring strong attention to detail and excellent communication skills.

Personal Suitability:
  • Client Focus: Provide exceptional customer service and ensure customer satisfaction.
  • Efficient Interpersonal Skills: Build strong relationships with colleagues, customers, and suppliers.
  • Excellent Oral Communication: Communicate effectively with team members, customers, and stakeholders.
  • Flexibility: Adapt to changing store conditions and priorities.
  • Organized: Manage multiple tasks and priorities to ensure seamless store operations.
  • Team Player: Collaborate with colleagues to achieve business objectives.
  • Dependability: Demonstrate reliability and accountability in all aspects of the job.