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Retail Operations Supervisor

3 months ago

Newmarket, Ontario, Canada Petro Canada Full time
Position Overview

As a Retail Operations Supervisor at Petro Canada, you will play a crucial role in overseeing daily store activities and ensuring exceptional customer service. Your leadership will guide the team in achieving sales targets and maintaining a positive shopping environment.

Qualifications
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year in a retail setting
Work Environment

This position is set within a dynamic retail business where teamwork and customer satisfaction are paramount.

Key Responsibilities
  • Delegate tasks to sales associates effectively
  • Authorize merchandise returns in accordance with company policy
  • Develop and manage employee work schedules
  • Engage in direct sales and assist customers
  • Compile and analyze reports related to sales performance, inventory management, and staffing
  • Address and resolve customer inquiries, complaints, and supply chain issues
  • Maintain organized inventory systems
  • Supervise and coordinate the activities of store personnel
Personal Attributes
  • Detail-oriented and accurate
  • Strong client-focused approach
  • Excellent interpersonal and communication skills
  • Adaptable and flexible in a fast-paced environment
  • Highly organized and dependable
  • Proactive and capable of making sound judgments
  • Able to manage multiple tasks efficiently
Diversity and Inclusion Initiatives

Petro Canada is committed to fostering an inclusive workplace. We provide:

  • Awareness training for employees to support individuals with disabilities
  • Diversity and cross-cultural training for newcomers and refugees
  • Programs aimed at creating a welcoming environment for youth, veterans, Indigenous peoples, mature workers, and visible minorities
Work Details
  • Employment Type: Permanent
  • Language of Work: English
  • Work Hours: 30 to 40 hours per week