Customer Support Operations Leader
1 month ago
The Customer Service Manager at Carzone Motors Ltd plays a crucial role in overseeing the customer support operations, ensuring that our clients receive exceptional service and support.
Key Responsibilities- Staff Management: Lead a team of customer service representatives, assigning tasks and monitoring performance.
- Market Analysis: Conduct research to understand consumer needs, sales potential, and competitive landscape.
- Product Selection: Identify and procure merchandise and services that align with customer demands.
- Pricing Strategy: Develop and enforce pricing and credit policies to optimize sales.
- Marketing Initiatives: Create and implement effective marketing strategies to enhance product visibility.
- Budget Management: Plan and oversee budgets, ensuring financial targets are met.
- Staffing Needs: Assess and determine staffing requirements to maintain operational efficiency.
- Issue Resolution: Address and resolve customer inquiries, complaints, and supply chain challenges.
- Recruitment: Hire and train new staff members, fostering a productive work environment.
- Operational Oversight: Organize and evaluate daily operations to ensure smooth functioning.
Responsible for managing a team of approximately 3 to 10 individuals.
Work Environment- Fast-paced and dynamic setting.
- Ability to work under pressure while maintaining attention to detail.
- Varied physical activities including sitting, standing, and walking.
- Work Ethic: Demonstrates a strong commitment to hard work and excellence.
- Attitude: Maintains a positive outlook and approach to challenges.
- Time Management: Effectively prioritizes tasks to meet deadlines.
- Client Focus: Prioritizes customer satisfaction and service quality.
- Interpersonal Skills: Exhibits strong communication abilities and teamwork.
Minimum of 1 year to less than 2 years of relevant experience in a customer service management role.
This is a permanent position with a standard work schedule of 40 hours per week.
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Customer Support Team Leader
1 month ago
Surrey, British Columbia, Canada Argos Pet Ranch Full timePosition OverviewAs a Customer Support Team Leader at Argos Pet Ranch, you will play a pivotal role in ensuring exceptional service delivery to our valued clients. Your leadership will guide a dedicated team in achieving our service goals.QualificationsEducation: Completion of secondary (high) school graduation certificateExperience: 1 to 2 years in a...
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Customer Support Team Leader
1 month ago
Surrey, British Columbia, Canada Tradewell Construction ltd. Full timePosition OverviewAs a Customer Support Team Leader at Tradewell Construction Ltd., you will play a crucial role in overseeing our customer service operations. Your leadership will ensure that our team delivers exceptional service while adhering to company standards.Key ResponsibilitiesReporting: Prepare and present production and service reports.Supervision:...
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Customer Support Team Leader
1 month ago
Surrey, British Columbia, Canada Captain Homes Ltd. Full timePosition OverviewThe Customer Service Supervisor plays a crucial role in overseeing the operations of our service team at Captain Homes Ltd. This position requires a strong leader who can manage projects and ensure that our clients receive exceptional service.Educational RequirementsCompletion of secondary (high) school graduation certificate is...
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Customer Support Team Leader
1 month ago
Surrey, British Columbia, Canada Tradewell Construction ltd. Full timePosition OverviewTradewell Construction Ltd. is seeking a dedicated Customer Service Supervisor to oversee our customer support operations. This role is crucial in ensuring that our clients receive exceptional service and support.Key ResponsibilitiesReporting: Generate and analyze production and service reports.Supervision: Manage and direct team members and...
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Customer Support Team Leader
1 month ago
Surrey, British Columbia, Canada A-1 Trusses Ltd. Full timePosition OverviewA-1 Trusses Ltd. is seeking a dedicated Customer Service Supervisor to oversee our customer support operations. This role is crucial in ensuring our clients receive exceptional service and support.Key ResponsibilitiesReporting: Prepare detailed production and service reports to track performance.Supervision: Oversee team members and manage...
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Customer Support Team Leader
1 month ago
Surrey, British Columbia, Canada A-1 Trusses Ltd. Full timePosition OverviewA-1 Trusses Ltd. is seeking a dedicated Customer Service Supervisor to oversee our customer support operations. This role is crucial in ensuring the highest level of service and satisfaction for our clients.Educational RequirementsCompletion of Secondary (high) school graduation certificate is mandatory.Key ResponsibilitiesGenerate and...
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Customer Service Team Leader
1 month ago
Surrey, British Columbia, Canada Argos Pet Ranch Full timePosition OverviewThe role of the Customer Service Team Leader at Argos Pet Ranch is essential in ensuring exceptional service delivery to our valued clients. This position involves overseeing a dedicated team of customer service representatives, ensuring they meet performance standards and provide outstanding support.Key ResponsibilitiesPerformance...
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Customer Service Team Leader
1 month ago
Surrey, British Columbia, Canada Argos Pet Ranch Full timePosition OverviewAs a Customer Service Team Leader at Argos Pet Ranch, you will play a pivotal role in ensuring exceptional service delivery to our valued customers. Your leadership will guide a dedicated team in achieving our service excellence goals.QualificationsEducation: Completion of secondary (high) school graduation certificate is...
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Customer Service Team Leader
1 month ago
Surrey, British Columbia, Canada Argos Pet Ranch Full timePosition OverviewThe Customer Service Team Leader at Argos Pet Ranch plays a crucial role in overseeing the daily operations of our customer service department. This position requires a blend of leadership skills and a strong commitment to enhancing customer satisfaction.Educational RequirementsCompletion of secondary (high) school graduation certificate is...
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Customer Support Team Leader
1 month ago
Surrey, British Columbia, Canada Captain Homes Ltd. Full timePosition OverviewThe role of the Customer Service Supervisor at Captain Homes Ltd. involves overseeing a dedicated team within the construction and residential sectors. This position is essential for ensuring that all operations run smoothly and efficiently.Educational RequirementsCompletion of secondary (high) school graduation certificate is mandatory.Work...
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Healthcare Operations Leader
3 weeks ago
Surrey, British Columbia, Canada Fraser Health Full timeAbout the RoleWe are seeking a highly skilled and experienced Clinical Project Manager to join our team at Fraser Health. As a key member of our organization, you will be responsible for leading and managing complex clinical projects and change initiatives that align with our strategic priorities.Key ResponsibilitiesDevelop and implement strategic clinical...
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Healthcare Operations Leader
3 weeks ago
Surrey, British Columbia, Canada Fraser Health Full timeAbout the RoleWe are seeking a highly skilled and experienced Clinical Project Manager to join our team at Fraser Health. As a key member of our organization, you will be responsible for leading and managing complex clinical projects and change initiatives that align with our strategic priorities.Key ResponsibilitiesDevelop and implement strategic clinical...
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Store Operations Leader
1 month ago
Surrey, British Columbia, Canada SHAAN COLLECTIONS LTD Full timePosition OverviewAs a Store Operations Leader at SHAAN COLLECTIONS LTD, you will play a crucial role in overseeing the daily activities of our retail establishment. Your leadership will ensure that our operations run smoothly and efficiently.QualificationsEducation: Completion of secondary (high) school graduation certificate is required.Experience: A...
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Healthcare Operations Leader
3 weeks ago
Surrey, British Columbia, Canada Fraser Health Full timeAbout the RoleWe are seeking a highly skilled and experienced Project Planning Leader to join our team at Fraser Health. As a key member of our project team, you will be responsible for leading and facilitating the planning, implementation, sustainment, and evaluation of initiatives in community sites throughout the Fraser Health Region.Key...
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Healthcare Operations Leader
3 weeks ago
Surrey, British Columbia, Canada Fraser Health Full timeAbout the RoleWe are seeking a highly skilled and experienced Project Planning Leader to join our team at Fraser Health. As a key member of our project team, you will be responsible for leading and facilitating the planning, implementation, sustainment, and evaluation of initiatives in community sites throughout the Fraser Health Region.Key...
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Operations Team Leader
1 month ago
Surrey, British Columbia, Canada Finning Full timePosition Overview:The Operations Team Leader plays a crucial role in maintaining a secure and efficient work environment. This position is responsible for upholding safety protocols and ensuring adherence to compliance standards.Key Responsibilities:Promote a safe workplace by implementing and monitoring safety regulations and compliance measures.Facilitate...
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Operations Team Leader
1 month ago
Surrey, British Columbia, Canada Finning Full timePosition Overview:The Operations Team Leader plays a crucial role in maintaining a secure and efficient work environment. This position is responsible for upholding safety protocols and ensuring adherence to compliance standards.Key Responsibilities:Promote a safe workplace by implementing and monitoring safety regulations and compliance measures.Facilitate...
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Retail Store Supervisor
3 weeks ago
Surrey, British Columbia, Canada Sixteen Nine Enterprises Inc. Full timeAbout the RoleWe are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Sixteen Nine Enterprises Inc. as a Sales and Operations Leader. As a key member of our retail team, you will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and driving sales growth.Key...
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Retail Store Supervisor
3 weeks ago
Surrey, British Columbia, Canada Sixteen Nine Enterprises Inc. Full timeAbout the RoleWe are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Sixteen Nine Enterprises Inc. as a Sales and Operations Leader. As a key member of our retail team, you will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and driving sales growth.Key...
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Shift Leader
2 weeks ago
Surrey, British Columbia, Canada Century Group Full timeAbout Century GroupCentury Group is a dynamic and innovative company that operates a diverse range of businesses, including hospitality, real estate, and more. We are committed to delivering exceptional customer experiences and building strong relationships with our customers and employees.Job SummaryWe are seeking a highly skilled and experienced Shift...