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Customer Support Team Leader

3 months ago

Surrey, British Columbia, Canada Tradewell Construction ltd. Full time
Position Overview

As a Customer Support Team Leader at Tradewell Construction Ltd., you will play a crucial role in overseeing our customer service operations. Your leadership will ensure that our team delivers exceptional service while adhering to company standards.

Key Responsibilities
  • Reporting: Prepare and present production and service reports.
  • Supervision: Oversee staff and manage project workflows.
  • Coordination: Schedule and organize team activities effectively.
  • Training: Facilitate training sessions or arrange for employee development.
  • Equipment Management: Set up and maintain necessary tools and equipment.
  • Cost Estimation: Analyze and estimate required materials and expenses.
  • Safety Compliance: Ensure adherence to health and safety regulations.
  • Personnel Recommendations: Advise on staffing decisions and personnel actions.
  • Blueprint Interpretation: Read and interpret technical drawings and blueprints.
  • Material Procurement: Order and requisition materials and supplies as needed.
Qualifications
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year in a supervisory role.
Personal Attributes
  • Communication Skills: Excellent oral communication abilities.
  • Dependability: Reliable and trustworthy in all responsibilities.
  • Team Collaboration: Strong team player who fosters a collaborative environment.
Work Details
  • Employment Type: Permanent position.
  • Language of Work: English.
  • Work Hours: 40 hours per week.