Billing Operations Manager
4 weeks ago
Customer Service & Billing Manager
About this Opportunity: At Oshawa Power, we are dedicated to creating a supportive and inclusive workplace where each employee can excel and make meaningful contributions to our shared goals.
As we expand our operations, we are in search of a dynamic Customer Service & Billing Manager who will play a crucial role in overseeing our customer support and billing processes.
Key Responsibilities:
- Lead and manage the customer service team to ensure exceptional service delivery.
- Oversee billing operations, ensuring accuracy and efficiency in all transactions.
- Foster a positive team environment that encourages collaboration and professional growth.
- Implement strategies to enhance customer satisfaction and retention.
Qualifications:
- Proven experience in customer service management or a related field.
- Strong leadership and communication skills.
- Ability to analyze data and implement process improvements.
Join us at Oshawa Power and be a part of a team that values innovation and excellence in customer service.
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