Hotel Operations Supervisor

2 months ago


The Pas, Canada Andersen Inn & Suites Full time
About the Role

We are seeking a highly skilled and experienced Hotel Operations Supervisor to join our team at Andersen Inn & Suites. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that our guests receive exceptional service and that our hotel runs smoothly and efficiently.

Key Responsibilities
  • Supervise and Coordinate Hotel Staff: Lead and manage a team of hotel staff, including front desk agents, housekeeping staff, and maintenance personnel.
  • Assist Guests with Special Needs: Provide exceptional customer service to guests with special needs, ensuring that their stay with us is comfortable and enjoyable.
  • Coordinate and Review Work: Oversee the coordination and review of work assignments, ensuring that tasks are completed efficiently and effectively.
  • Hire and Train Staff: Recruit, hire, and train new staff members, ensuring that they have the skills and knowledge necessary to perform their job duties.
  • Maintain Hotel Operations: Oversee the maintenance of hotel operations, including the maintenance of computer systems, equipment, and machinery.
  • Requisition Materials and Supplies: Order and requisition materials and supplies as needed, ensuring that the hotel has the necessary resources to operate efficiently.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of experience in a supervisory or management role.
  • Work Setting: Rural area.
  • Supervision: More than 20 people.
  • Work Conditions and Physical Capabilities: Attention to detail, fast-paced environment, tight deadlines, and work under pressure.
  • Personal Suitability: Accurate, client focus, dependability, efficient interpersonal skills, excellent oral communication, excellent written communication, flexibility, interpersonal awareness, and organized.


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