Hotel Operations Manager

3 weeks ago


The Pas, Canada Andersen Inn & Suites Full time
Job Title: Hotel Clerk Supervisor

We are seeking a highly skilled and experienced Hotel Clerk Supervisor to join our team at Andersen Inn & Suites. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing daily operations, and supervising a team of hotel staff.

Key Responsibilities:
  • Supervise and coordinate the work of hotel staff, ensuring seamless daily operations and excellent customer service.
  • Assist guests with special needs, providing personalized support and ensuring their stay is comfortable and enjoyable.
  • Coordinate and review work assignments, ensuring tasks are completed efficiently and effectively.
  • Hire and train new staff members, providing guidance on job duties, safety procedures, and company policies.
  • Maintain the operation of computer systems, equipment, and machinery, arranging for repairs as needed to ensure business continuity and customer satisfaction.
  • Requisition materials and supplies, ensuring the hotel's inventory is well-stocked and up-to-date.
Requirements:
  • Secondary (high) school graduation certificate.
  • Experience working in a fast-paced environment with tight deadlines.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests.
  • Ability to work under pressure and maintain attention to detail.
  • Flexibility and adaptability, with a willingness to learn and take on new challenges.
Work Environment:

Our hotel is located in a rural area, offering a peaceful and serene environment for our guests. As a Hotel Clerk Supervisor, you will be working in a dynamic and fast-paced environment, with a focus on providing exceptional customer service and ensuring the smooth operation of our hotel.

What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a talented and dedicated team.


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