Appliance Territory Manager

2 days ago

Vaughan, Ontario, Canada AMS Retail Solutions Full time

Job Summary:

We are seeking a highly motivated and experienced Appliance Territory Manager to join our team at AMS Retail Solutions. As a key member of our sales team, you will be responsible for servicing vendor products, performing sales and support services, and providing exceptional customer service to our clients.

Responsibilities:

  • Visit customers to service vendor products and perform sales and support services in assigned stores
  • Travel to customer locations and service vendor products and maintain product displays
  • Receive and respond to customer inquiries
  • Provide new product information and receive customer feedback regarding vendor products and services
  • Support and provide product knowledge to customers by demonstrating equipment and providing product application training
  • Answer customer sales and technical questions
  • Resolve customer complaints in a timely manner
  • Facilitate sales, marketing, and promotional campaigns by acquainting accounts with the latest sales techniques
  • Resolve any customer and vendor differences
  • Assist with placing special orders
  • Place items on shelving units according to the plan-o-gram
  • Manage and maintain inventory levels, make adjustments as required
  • Attend and represent customers at trade/industry shows and training sessions as required
  • Report weekly summary of hours, location, and sales impact at retail
  • Travel with designated Customer Manager and/or AMS Regional Manager when necessary
  • Comply with all Customer and AMS policies and procedures

Requirements:

  • Travel required, including overnight stays
  • Ability to work varied hours/days as business dictates
  • Knowledge of Brand Name appliances
  • Microsoft Office proficiency
  • Ability to lift up to 50lbs, including lifting weight above shoulders as needed
  • Frequent standing, bending, and twisting
  • Excellent communication, presentation, written, and technical skills
  • Proof of valid driver's license and insurance
  • Provide excellent customer service to customers and vendors
  • High school diploma or equivalent required, college degree preferred
  • 2 years of vendor sales experience preferred
  • 1 year of field sales/customer service experience preferred

Benefits:

  • Vehicle Reimbursement Program
  • Company equipment
  • Comprehensive compensation for travel (hotel and meals)

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