BC Mental Health

3 weeks ago

Victoria, British Columbia, Canada PHSA Full time

Job Summary

We are seeking a highly skilled and compassionate Client Care Coordinator to join our team at the Vancouver Island Regional Correctional Centre. As a key member of our interdisciplinary team, you will play a vital role in providing exceptional care to our clients with complex mental health and substance use challenges.

Key Responsibilities

  • Coordinate client care activities and provide leadership in the planning and implementation of innovative approaches for service delivery.
  • Consult and collaborate with interdisciplinary team members to establish appropriate goals of care and individualized care plans.
  • Assist staff in operationalizing care standards, client care guidelines, protocols, and organizational policies.
  • Facilitate the evaluation of services to ensure program and service needs are met.
  • Ensure adherence to established policies, procedures, and protocols, including those for quality assurance and staff/client safety.
  • Collaborate with other areas/external resources to solve operational problems and facilitate continuity of care.
  • Attend and participate in initial client care evaluations and admission meetings as a member of an interdisciplinary team.
  • Assess client needs, conduct risk assessments, formulate initial diagnostic impressions, and determine priority of care requirements.
  • Review client progress and needs, and provide formal and informal consultation as needed to healthcare team members and other stakeholders.
  • Establish, maintain, and enhance therapeutic relationships with clients, and engage others in treatment planning and evaluation.

Requirements

  • Graduation from an approved School of Nursing with current practicing registration as a Registered Nurse or Registered Psychiatric Nurse with the British Columbia College of Nurses & Midwives (BCCNM).
  • Completion of post-basic specialty nursing certificate/program if applicable, and three (3) years' recent, related experience in the designated clinical area, including working with the applicable population group when indicated, and one (1) year's related administrative/supervisory experience or an equivalent combination of education, training, and experience.
  • Valid BC Driver's License and access to personal vehicle for local area travel may be required.
  • Successful completion of Occupational First Aid II (OFA II) (or OFA III techniques for positions at Ford Mountain Correctional Centre).

Preferred Qualifications

  • Knowledge of primary care practices, mental health illnesses, substance use, and concurrent disorders and treatment.
  • Knowledge of evidence-informed nursing theory and practice, including pharmacology (indications and side-effects) and therapeutic and counseling skills.
  • Knowledge of Trauma-Informed Practice and its application to the defined population of clients.
  • Demonstrated ability to provide effective leadership, supervision, work direction, and consultation.
  • Demonstrated ability to conduct comprehensive clinical assessments, utilizing relevant tools and rating scales, and formulate a treatment plan, participate in transition planning, and provide crisis intervention.
  • Demonstrated ability to communicate (orally and in writing) and collaborate effectively with clients, coworkers, physicians, other healthcare staff, and staff of external agencies.
  • Commitment to develop knowledge and understanding of legislative obligations and provincial commitments found in the foundational documents, including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, and Remembering Keegan: A First Nations Case Study.

What We Offer

  • Opportunity to work with a dynamic and interdisciplinary team.
  • Professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work-friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Language

English

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