Salesforce CRM Administrator

1 month ago

Toronto, Ontario, Canada PagerDuty, Inc. Full time $98,000 - $138,000
Job Title: Salesforce CRM Administrator

PagerDuty is seeking an experienced Salesforce Administrator to join our team. As a Salesforce Administrator, you will play a critical role in designing and implementing a world-class, global network.

Key Responsibilities:

  • Collaborate with stakeholders to conceptualize, develop, and analyze requirements to align business process efficiencies with system functionality.
  • Build solutions within Salesforce, including Salesforce CPQ and complex Flows.
  • Verify and regression test new and existing functionality before release to end users.
  • Maintain and continuously improve the Lead to Order process enabled with Salesforce, Salesforce CPQ, DocuSign, and other related sales & procurement enterprise applications.
  • Implement process improvements and automation to optimize and support processes.

Basic Qualifications:

  • ~5+ years overall Salesforce experience.
  • ~2+ years Salesforce CPQ development experience.
  • ~Proven ability to successfully translate technical requirements into independent features for development.

Preferred Qualifications:

  • ~Experience with Salesforce integrations with billing systems.
  • ~1+ year experience with Agile Methodology.
  • ~Experience at a SaaS company.

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

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