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Restaurant Team Lead

2 months ago


Victoriaville, Quebec, Canada A&W Full time
About A&W

A&W is a leading quick-service restaurant chain that prides itself on serving high-quality ingredients in a responsible and sustainable way. We're committed to doing the right thing, even when it's hard, and we're passionate about making a positive impact on our communities and the environment.

We're a company that values work-life balance, offering flexible scheduling to allow our team members to pursue their passions outside of work. We're also committed to developing our team members' skills and providing opportunities for career growth and advancement.

Job Summary

We're seeking a highly motivated and experienced Supervisor of Shift to join our team at A&W. As a Supervisor of Shift, you will be responsible for leading a team of restaurant staff to deliver exceptional customer service and ensure a smooth and efficient operation of the restaurant.

Key Responsibilities
  • Lead a team of restaurant staff to deliver exceptional customer service and ensure a positive dining experience for guests
  • Manage the day-to-day operations of the restaurant, including inventory management, scheduling, and employee development
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with other restaurant leaders to achieve business objectives and drive sales growth
  • Ensure compliance with company policies and procedures, including health and safety regulations
Requirements
  • 2+ years of experience in a supervisory or leadership role in the food service industry
  • Proven track record of delivering exceptional customer service and leading high-performing teams
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse groups of people
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • High school diploma or equivalent required; post-secondary education in a related field an asset
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and advancement
  • Flexible scheduling and work-life balance
  • Professional development and training opportunities
  • A dynamic and supportive work environment