IT Technical Analyst
14 hours ago
Career Opportunity: IT Technical Analyst
Location: Prince George, B.C.
Employment Type: Full Time
Practice Differently with Carrier Sekani Family Services (CSFS): CSFS is an innovative and progressive leader in Indigenous health and family services where culture is at the centre of everything we do. Since our beginnings in the late 1980s, CSFS has grown to over 475 employees providing services to 11-member Nations. Discover what it means to practice differently, as you enjoy unique experiences, close connections with communities, as well as the natural wonders of northern BC while you work.
The Opportunity:
- The IT Technical Analyst is responsible for providing advanced technical support to the Help Desk Level 2 team and assisting the Office 365 Administrator / Azure Administrator with the management and maintenance of the organization's cloud infrastructure. This role involves troubleshooting complex technical issues, supporting end-users, and contributing to the administration and optimization of Office 365 and Azure environments. The IT Technical Analyst plays a crucial role in ensuring the efficient operation of IT services and supporting the organization's technology needs.
What You Will Bring to The Role:
- Provide advanced technical support to the Help Desk Level 2 team, including troubleshooting complex issues related to hardware, software, network, and cloud services.
- Assist in diagnosing and resolving escalated technical incidents, ensuring timely and effective resolution.
- Participate in the implementation of new IT projects and initiatives, providing technical expertise and support.
- Set up and manage monitoring tools for Office 365 and Azure to track system health, performance, and security.
The Location: Prince George sits on the traditional lands of the Lheidli T'enneh First Nation and is the largest city in northern B.C. It is a community that includes the renowned University of Northern BC and the College of New Caledonia, affordable housing, complemented by an international airport. Prince George offers unparalleled access to outdoor recreation that contributes to the city's high quality of life and standards of living. The Fraser and Nechako rivers are focal points of an extensive park and trail system of more than 100 parks. Enjoy opportunities for year-round outdoor activities from camping to snowshoeing. Learn more about Prince George at https://tourismpg.com/.
Wage Range: The target hiring range for this position is $34.06 - $44.11 per hour. Candidates will typically be hired, transferred or promoted between the minimum and midpoint of the wage range. Placement within the wage range is dependent on the applicants' role-specific knowledge, skills, abilities, related experience and in consideration of factors such as market conditions and internal equity.
Total Rewards: In addition to base salary, CSFS offers an excellent compensation package. It features unique, generous, flexible time off options promoting work-life-family balance, Municipal Pension Plan (defined benefit with an employer contribution of 9.31% after eligibility period), as well as extended health and dental benefits. At CSFS, we believe in investing in our employees through meaningful educational and professional development opportunities.
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